HVAC
4 miles from downtown of Tuckahoe, NY
Mark Hogan says: „Ok, I never write reviews. However, this experience deserves one. So, our central ac broke last week - yes the hottest most brutal week of weather this year - the temperature on our 3rd floor was in the low 90’s! Of course, as these things always go - it died on a Sunday, after hours. Of course it did.
We heard great things about GC Reliable from people in our neighborhood who had used them. They raved about their experience and incredible customer service and that if anyone would help us under these circumstances, it would be them. Being a good New Yorker, I was obviously skeptical.
I called anyway and was very pleasantly surprised. Their emergency technician came out, quickly diagnosed the problem, ordered the part (which wasn’t the kind of thing anyone would have on their truck), and installed it the very next day!
I was blown away with how friendly and accommodating they were. I think all of us are so used to old fashioned customer service being a thing of the past, that we simply expect mediocre:bad service - like they are doing us a favor - that when you actually get a company that hustles and does so with a smile, it’s like you can’t believe it.
Well, believe it with GC Reliable. From the owner, Faisal, to the technician who helped us, Mario, it was a first class experience. Highly, highly recommended...“ Show more