Roofing, Flooring
15 miles from downtown of Theresa, NY
„Nadine McPheeters says: Highly recommend for professionalism, communication, consideration, expediency, job site maintenance and top notch quality outcome. We will be using Petra General Services for all future projects.
* They took down and rebuilt our wrap around porch within 1 week!
I contacted Petra General Services two months ago just to get some estimates for projects we had in mind. Jeff was very professional and easy to communicate with. In walking around our recently purchased old farmhouse, he observed our wrap around porch was resting on metal pipes vs wooden posts, it had not been built to code and furthermore, it was structurally unstable and a hazard.
That became the priority. He was very timely with official estimates and communication, he was respectful of our time and budget considerations and definitely worked with us for an outcome we could be comfortable with. I never once got the sense that he was just selling a job, he legitimately seemed concerned for us and had safety at the forefront.
When it came to the job, he put us on the schedule quickly. He showed up with one other employee and in 5 working days, they completely disassembled and disposed of our old porch, poured concrete footings and rebuilt the wrap around porch to perfection. During demolition, one of the metal pipes holding the old porch up, literally snapped at the base because it was completely corroded through. We had no idea how close we might have been to disaster or tragedy, but thankfully Jeff was very aware and prioritized our project.
Materials and a dumpster sat in my front yard for a week and it was always neatly maintained. There was never any debris in my yard and every evening all the materials were neatly stacked. They arrived by 8AM, worked until dinner time and they took 10 minute lunch breaks at most. They never stopped working, they were incredibly polite, quick to answer any questions, offer explanations and updates and were even friendly towards my kids when they got off the bus and walked by. When they played music it was at an appropriate volume and was the most beautiful relaxing instrumental music, definitely not what you would expect and was so nice I opened my kitchen window so it filtered into the house.
A week ago, Petra General Services were an hour into demoing my porch and last night, less than a week later, my kids and I ate celebratory pizza on our brand new, completely level, stable, beautiful, wrap around porch. We highly recommend Petra General Services to anyone seeking out a contractor and consider the cost of the project to be 100%, money well spent...“ Show more