Plumbing
18 miles from downtown of New City, NY
Marilyn Lipes says: „Excellent experience. Chris, the owner, installed a new electric heater in my condo. I chose MCK because he was at my neighbor's unit across the hall installing her new water heater. She had done thorough research comparing several quotes and reading many reviews, and was kind enough to share the information with me, which saved me lots of work. I read the numerous reviews from many customers and saw that he is a member of the Better Business Bureau, and is rated A+ with them. Her son advised her to get several quotes and to choose not the lowest or the highest, but one in between. She chose Chris, and was completely satisfied. I met him while he was installing her water heater. He looked at my heater and gave me a quote. Everything was perfect. His office responded immediately to every email I sent and any questions were answered to my complete satisfaction. I was given an appointment for about a week later, and Chris came when they said he would. Everything was documented by very clear, easy to understand emails. They have a great business computer program, which I wish other businesses had. I saw how hard he works. It is not an easy job to do. The heater is very heavy and some difficult pipe installations were required in a very tight location. This is a skilled profession and Chris is a skilled professional. He sent in the license and insurance information that is required by my condo board. He has to keep up with many changing codes and laws. He did not leave a speck of dirt anywhere. He put down lots of brown paper that he walked on and he wore protective covers over his shoes. In addition, I was so impressed with his work and kind attitude that I asked if he would look at my toilet, which was spookily running on and off at all hours whenever it felt like it. He said that he would not charge the diagnostic fee because he was already here. He fixed the problem perfectly. I will not hesitate to call him for any future plumbing needs...“ Show more