HVAC
13 miles from downtown of Marion, NY
Chris Shaw says: „I will first start with the sales person, Mark Stevens. He arrived on time, explained in detail the various options and took the time to write up three different options for us to consider. Mark was very easy going and we felt no pressure to make a decision. He was a role model of how sales people should conduct themselves.
The three technicians that arrived to install the new equipment were Matt, Eric and Dwain. They were amazing. They put on shoe coverings, laid down tarps from the entry door to the basement where the furnace was located. I had many questions of each of them as they worked to remove the old equipment and install the new. Each was very professional, taking the time to answer every question I had. When completed, they cleaned up all debris both inside and out. Then they took the time to walk me through the operation of the heat pump and furnace and all of the functions of how the new thermostat controls the equipment. It was truly a pleasure doing business with Crossfield Heating and Air Conditioning
Thank Yo...“ Show more