Connie Brancato says: „I must say that the service man we had was exceptional in every way. His name is Steven Hart. I gave 5 stars to him but if I could, I'd give him 10! He is truly an asset to the company. I hope they know what a treasure they have and are rewarding him accordingly!
Missy was also a pleasure to speak with on the phone. She was very courteous and detailed in communicating to us.
I like that they send a text with tracking to let you know when the service person will arrive.
With that said, I unfortunately won't call on the company for further work, only because of their pricing. We had one fitting replaced and the bill was nearly $700 for less than an hour's work. OUCH!
Kudos to Steven & Missy - keep it up...“ Show more
Anthony Monico says: „I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs.
Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service is really why I am a fan because they were quick and efficient. I called them to do plumbing work. And I brought up the stairs and within 2 weeks… new stairs. Can’t beat that kind of service. And no matter what you think of the picture below, the stairs are stable and amazing. I’ll paint the stairs and it’ll look amazing.
Update: they are doing FANTASTIC WORK ON THE BATHROOMS AS WE SPEAK. Super happy...“ Show more
Karen Harvey says: „We took advantage of the special offer from Crisafulli Bros. Home Service to check both our AC & Furnace heating.
Ryan S. Was our service agent. First, he introduced himself and explained exactly what he would be doing. He would also provide a written explanation of what he would find with recommendations to fix, if needed, as well as actual cost before doing any needed repairs.
Approximately 1 1/2 hour later we were pleased to receive an excellent check up with recommendations for their Red Carpet service agreement.
This is only the second time we have used Crisafulli Bros. Services and each time it has been a positive experience.
Both representatives were timely, friendly yet very professional and willing to answer any and all questions we had. When the services were completed and they left to go on to their next assignment, I felt secure that all repairs were truly fixed.
After discussions with my husband we do plan to sign on the Red Carpet Service. Other companies we have tried for both plumbing and house issues can’t compare to all that the Crisafulli Bros. offers...“ Show more
D M says: „Rooter Man of Clifton Park --terrific operation. We had a plugged toilet which couldn't be fixed with our simple plunging. Made a call and was told they would be out to us (we couldn't believe it, they actually arrived within the hour!) Bill immediately identified that the blockage was exterior to our house, somewhere along the septic line and quickly pinpointed the location; he and his assistant dug up the area and cleared out the line. Very professional and knowledgeable. My husband and I even learned a few things about our septic system. Thanks Bill! We highly recommend...“ Show more
Dège says: „My sediment filter was leaking and I had no idea how to begin with the issue. I looked up plumbing services in my area and Empire State Plumbing came up. They were listed with wonderful reviews. My call was answered by Andrea. I explained to Andrea, what was going on with my sediment filter and I was able to email a picture of the leak. Andrea forwarded the picture to a technician to see if it was a service they could provide. Andrea called me back and inform me, the technician would be able to fix my issue. With me calling on such short notice, Empire State plumbing was able to accommodate me within the hour. Logan was a very professional and knowledgeable technician. The service did not take more than an hour. I was very satisfied and appreciative of what Empire State Plumbing has done for me. They accommodated my needs on such short notice. That goes above and beyond. Thank you Empire State plumbing...“ Show more
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We are 100% confident in our contractors, that is why every deal is backed up with a $20,000 Guarantee.