I recently bought a house with an out-dated HVAC system that was repeatedly malfunctioning. Although there were clients scheduled ahead of me, the short wait for a consultation & estimate from Gustafson's was well worth it. Mike explained several possible options with consideration for my priorities, budget, long-term efficiency, & likely need for future service calls. When installing my new dual heat pump with furnace backup, he demonstrated conscientious pride in workmanship, going beyond industry standard to insulate roof connections, install safeguards against leaks, & make sure the unit would work well into the future. It was evident that this company values thoughtful , competent craftsmanship over frequent sales or future service calls...