Plumbing
2 miles from downtown of Manasquan, NJ
Rebecca Kremer says: „Our hot water heater stopped cooperating after 8 years so we called Guaranteed Service, who we have used for a few years to come out. We phoned in the evening thinking we would have to leave a voice mail but a human actually answered! He set us up with an appointment the next morning. After a thorough inspection by Stephen H, it was determined our heater was malfunctioning and might last a while longer with a repair, but not a sure thing. Steve explained everything so well, and gave us options to choose from. There was no sales pressure, just the facts as he saw them. He pointed out things that were done during the initial installation which were questionable, and we sort of knew this because of word around our development. We opted for a new water heater after much consideration. They came the next morning, thankfully, and now we have hot water and an efficient system which is installed correctly! Stephen even threw a couple of extras things in like putting a shut off valve for the water tank. Now, if future repairs are needed, we do not have to shut the whole house water off. He also pointed out and issue from the original install when the home was built that will eventually have to be replaced and for us to keep an eye on it. Collin, another technician, was great also. These guys were courteous, respectful of our home, and extremely knowledgeable. Thank you for a job well done. My husband and I highly recommend Guaranteed Service...“ Show more