Plumbing
12 miles from downtown of Harrison, NJ
Steve says: „The entire team at Good Tidings, from start to finish, has been absolutely amazing. THANK YOU!
First and foremost, I have never worked with a firm where every single touchpoint, from the folks answering the phones, to the estimator, to the team themselves... all were exceedingly polite, very friendly and across the board helpful.
Wow!
We had a significant amount of cast iron sewer pipes that were severely corroded and leaking into the basement. We had been in multi-month discussions with another firm, very nice folks - but they would never commit to a date nor schedule the work. It became clear that they just didn't have the ability to handle.
Luckily for us, several folks on our local neighborhood email group recommended Good Tidings, so I gave them a call. They came out, spent a lot of time looking at what needed to be done and spoke with us extensively throughout.
Amazingly, they were willing and able to pull an entire crew together the same day if needed (!) - which actually was a bit too fast for us since we had to plan schedules; what a great early sign of their responsiveness!
We needed this done right, and these were the guys to do it.
On the day of the job, they brought a CREW. Every single person was in a great mood, jovial, super friendly, and helpful. It was obvious they enjoyed working with each other and really cared about their work. At one point, we had FIVE trucks at the house and a bunch of great guys - we were so incredibly appreciative given the scale of the work needed.
During the initial estimate, they had also noted that the hot water heater was in need of replacement - I appreciated their thoroughness and the fact that it likely saved us from a future "emergency" issue.
I firmly believe that relationships matter. In this day and age, when you're lucky enough to find a provider that so obviously takes pride in their work, takes care of their people, values clients as well as their reputation - one is quite fortunate.
We will undoubtedly ask Good Tidings' assistance with a number of future projects, and are so thankful to have found them.
Of course, we wholeheartedly recommend Good Tidings to everyone - thank you again to the entire team! You rock!...“ Show more