Roofing
17 miles from downtown of Gloucester City, NJ
Gavin Gowar says: „It was a normal Thursday morning, I had just gotten a snack from my kitchen downstairs and was making my way up back upstairs to my computer when I heard a strong gust of wind blowing for about 10 seconds. Then I heard some bad noises from coming the back of my house. So I went back to check it out and found that a big chunk of the siding on my house had literally been torn off the wall by the wind.
First thing I did was to notify my insurer. Then I launched a frantic search for siding contractors and among them I found Cherry Roofing and Siding. They had lots of good Google reviews and I really liked their professional-looking website, which also featured pictures of some of their completed projects. I called them up about the issue and they sent someone out straight away that afternoon to take a look.
The Cherry rep arrived. His name was Sal D'Amico and he was an amazing help! My house was 40 years old with the original aluminum siding. Sal felt that it was possible that this type of siding was no longer manufactured, which would've meant that the insurer would been on the line to pay for my entire house to be replaced with new siding. However, it would be a process to make this happen. So I signed an Assignment of Insurance Benefits (AOIB) with Cherry to help me handle the claim with my insurer.
The first thing we did was to mitigate the damage to my house. So the next morning, Cherry sent a crew to put up a tarp to cover the damage.
The next thing we did as part of the process was to send a sample of the existing siding to get an ITEL report. The ITEL report tells you if there are any manufacturers in the US that make the particular type of siding that you send them. Our hope was that the ITEL report would come back and report that there were no longer any companies still manufacturing this type of siding. In the end, the ITEL report did actually find a manufacturer that made this type of siding as part of a special request. So, unfortunately for me, I wasn't going to have the insurer paying to have my whole house to have the siding redone. But without Cherry, I wouldn't have even known that this was even an option, so I am grateful to them for that. In any case, Sal was so helpful with making sure that the insurer indemnified me for all my expenses to repair the wall that was damaged.
In the end, we decided to replace the siding for the entire house. Sal had this really cool software on his iPad which allowed him to take photos of the house, and then do a 3d rendering of what your house would look like with new siding. So he sat with my wife and I and we tried out a whole bunch of siding styles and colors until we arrived at a design that looked just right.
In the weeks leading up to the project I received regular updates from Cheryl via the phone to confirm that specs for the project we discussed with Sal, about when the materials for the project were ready and about scheduling a week that worked for me.
On the Monday of the agreed work week, a crew arrived really early and got straight to work. During the project, I received regular calls from Michael Schmidt, who was the project manager for this project. His calls were mainly to make sure that everything was going according to my desires and if I had any complaints. Honestly, there was virtually nothing to complain about, the whole process went very smoothly.
Sal, Cheryl and Michael were all amazing to work with. They were professional, transparent, responsive and courteous the whole way through. It's extremely stressful to be living in a house where a big chunk of it is missing or damaged by the elements. You feel exposed and at risk. Couple this with trying to get your insurance company to pay for the damages and you're having a very stressful time. But Sal and his company took us by the hand and helped us through this process with minimal stress. I always used to be embarrassed by the decrepit looking siding of my house but now I feel dignified, happy and secure.
Thank you Cherry Roofing and Siding for making this such a pleasant experience...“ Show more