HVAC
17 miles from downtown of Gloucester City, NJ
bottom4strings says: „We lost heat in our home last night, but Family Heating & AC has a 24 hr emergency service, which is a very nice thing! We decided that we could wait until the morning, since we do have a couple of space heaters, so the tech was here around 8am, (they said between 8 & 10am, so they were absolutely perfect with that!) The tech was personable, professional, and honest. Even put on a mask when I kindly requested that he do so. And, he put on booties over his shoes, and that was not at my request, but I definitely appreciated that! Turns out that he couldn't get the part for the furnace until at least Monday, and with installation it would have cost more than double the price vs. me ordering it and doing it myself, which I am more than capable of doing. So, I ended up paying the $49 for the service call, but politely said no thank you. I found the correct part online & paid extra for 1 day shipping. Hopefully we should have heat by tomorrow sometime. But, I fully understand & respect that the contractor needs to make money, but more importantly, we need to get our furnace up & running ASAP, and I know that it's not their fault that they couldn't get the part sooner. But, everyone I dealt with was very prompt, kind, and understanding! 5 stars!...“ Show more