So I want to start off by saying that the name of this company says it all !!! They are Epic for sure.
Start with the owner George, professional, knowledgeable, polite and kind.
The estimate process was informative and very thorough. George even had a step by step slide show to how it was going to happen.
So after signing the contract maybe a couple of days later George called and asked if he could stop by because he thinks he could do a much better job matching the window trim so I said fine. When he came he found a much better match and I agreed so we made the change. He let me know a few days later that there would be a delay because this would need to be a special order. He said in his opinion it would be worth it and I agreed. He gave me a date of the first week of December and I said fine. I’m so glad I did. Then out of no where George called mid November to say it was all on and could he start that weekend and I said sure no problem.
So the process began and every step George explained during the estimate happened the way he explained.
Now comes the part for me that makes this Epic.
I’ve done some other projects before and I’ve never seen someone bring a portable bathroom for his team to use. Each and every day George was first to the job site and as the teams arrived he greeted each and everyone with a smile a good morning and a handshake. Got them coffee and then lunch each day. And at the end of the day it was a thank you a hand shake and a good job!!!
On the day of the roof install they first needed to do a complete tear off and George came early went to Home Depot and bought some lumber to construct a ramp so his team could safely and efficiently do the tear off. Making their job easier.
And it was clearly seen by me that his team appreciates him and each day they thanked him for coffee and lunch.
In todays world it’s very rare to see a boss go way above and beyond for there employees.
I’m sorry I know this review is long just a few more point's.
They finished the trim and roof and we’re going to install gutters the next day and George noticed finger prints on the trim and was like tomorrow I’ll come wipe down all the trim. I was like the gutters will hide it it’s more a problem. Sure enough the next morning at 8:00 am at 36 degrees George is on the roof wiping the trim.
George isn’t the boss to stand and watch them work he was up and down the ladder making sure they all had what the needed to get the job done right the first time. The attention to detail was not missed.
So if your looking for someone who will do the job right the first time and treat you with respect and not just be looking to make a quick buck. Epic Exterior’s is the company you want !!!
Thank you George for taking care of our family and I wish you well in everything you and your family do in the future.
Thanks again
Bob , Kim & Robert (the inside foreman...
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