Plumbing
3 miles from downtown of Matthews, NC
SCOTT WHITE says: „I can't say enough about this company! I called on Sun September 1st, and the sweetest young lady answered the phone. I explained my situation, and she said, "someone would be calling me same day". I never expected this to get rectified in 1 day. This totally surprised me, being Sun. It wasn't long before the nicest gentleman called. His name was Dimitri, and said, "he would be at my house around 3:20". Now, my call to the young lady was around, 2 maybe 2:30.
Dimitri arrived, and was very professional, friendly, fair, and knowledgable. He quickly, and professionally rectified my issue. Before he left, we chatted about a new unit. They will be here coming week to install. I can't stress enough, how smooth this process went. From the initial phone call, to the service visit.
Being a Mgr., and dealing with the public. If I could steal both of these individuals, I would. They both went above, and beyond with their professionalism, and representation of this company. They both should be commended, and recognized. If anyone needs plumbing. or HVAC work, call South End!!
Scott Whit...“ Show more