HVAC
16 miles from downtown of Matthews, NC
Alan Hilton says: „So I get up one morning and my air conditioner is not working properly. I placed a call to Bradham about midday. I was immediately impressed with their professionalism over the phone. As we talked through the problem, they arranged to have a technician to my home the very next morning I was really surprised because this time of the year I thought they would be three or four days behind as most companies are. First thing to next morning, I got a text with a picture and a description of his background from the technician Saying he would be arriving at my location in about 30 minutes, just as promised. Again, when a young man arrived, I was impressed with the professionalism he presented. And the cleanliness of his truck and tools. He went to work quickly diagnosed my Problem and presenting me with options. I chose an option for replacement of my And he arranged for a salesman to be at my home by lunchtime that same day. Once again I received a text with a picture of the salesman and his professional background 30 minutes before he arrived at my location the salesman presenting himself very professionally Knowledgeable. He laid out my option For both equipment, packages and pricing., I chose. One that suited my needs and he said let me get to work. I may be able to have them out here tomorrow morning. Sure enough, he made some phone calls to make sure all the equipment he needed was in stock and that he had professional installers available, he said I’ll have them out here first thing tomorrow morning. The next morning, bright, and early guess what I received a text With a picture And the background of two professional installers that will be at my location in 30 minutes, just as promised. They went to work, making sure that all the floors were covered so they did not make a mess And finish the job again, very professionally that day After they finish, they took me around, showed me all of the work. They accomplished explained to me everything that they had done. And made sure I was comfortable with a new system. I had good air-conditioning that night.
I know that this review has been long and detailed, but in this world today That I find professionalism and excellent customer service from a company. When I do like to tell their story, I would highly recommend that you use Bradham Brothers. For any heating and air conditioning needs that you may have. I also found out They now install whole house generators, which I already have, but if mine ever goes out, I will be calling them for A replacemen...“ Show more