HVAC
12 miles from downtown of Locust, NC
Ashlee & Orlando Williams says: „We have worked with Air Care Heating & Cooling for several years now and have been completely satisfied with the services we’ve received. Most recently we have been experiencing our air conditioning not coming on in certain zones. We knew it worked because our first floor remained cool, however, our second and third floors, zones 2, 3 and 4, we’re not communicating with the system properly. Since the weather has been getting warmer, we did not want to run into an issue where we didn’t have air conditioning over the summer. We called to have it serviced and the first gentleman came out and checked everything and said it should be working just fine. A couple of days later, the same issue occurred, so he came out again. There were some minor adjustments to the unit and he said we should be good to go. Unfortunately, the issue continued, and we called back again. This time they sent out a different technician, Dave. He checked the unit based on what we were telling him and also felt that everything had been fixed before he left. Each time they came out, they told us to reach back out if the issue continued. I had to call Dave back this week and after explaining how we got the air conditioning on the night before, he felt he understood the issue better. He spent some time with the unit and motherboard and was able to disconnect and reconnect the wiring. We have not had an issue since. Being that it was 87° outside today, we are extremely happy that our house is cool. Everyone from the representatives on the phone and the technicians have been extremely helpful and we are grateful...“ Show more