HVAC
15 miles from downtown of Durham, NC
Kim Underwood says: „MTC to the rescue!!! Our first experience with this company has been the best ever with an HVAC company. Not only did they pick up their own phones on a Sunday with knowledgeable people, but they were out here first thing on Monday at 8 AM and just finished. Our house is already cooler and we had a thorough inspection and the evaluation and honest and forthright dealings with cost and future services we should expect is greatly appreciated. Our house has gotten close to 90° with the unit running nonstop. My children and my pets and I were all suffering and other companies I called either had an answering service or didn’t call me back or were two weeks out before even being able to check our system and were mostly interested in selling us a new system before they even got to our house. Ali was and incredibly knowledgeable and kind, professional, and had two other team members come from MTC after meeting with me, cleaning out our system and talking to me every step along the way plus taking the time to share the photos and call my stepfather just so I didn’t have to make these decisions on my own after suffering through five days of unbearable heat in our home. My children and my pets are already so happy and so am I. We will definitely be doing business with MTC and requesting Ali by name in the future. Thank you so much, MTC, Ruby, Ali and team, for your professionalism, responsiveness, understanding and kindness and generosity of time so I could learn about this system. I did not know what to expect. My only hesitation would be sharing this with everyone publicly because next time I might not get lucky enough to get on your schedule so fast, 😆😆 but I would never hold back such a thankful review because of that. Such reasonable quotes and costs, too! God bless MTC for not putting me through a painful sales pitch mart making me feel like corporate greed was the reason for being in business. I truly felt like they want to help people while of course, making a profit that would keep their business successful, employees happy and living good lives, and customers returning for a much needed service. Kim Underwoo...“ Show more