On Tops Roofing had transparent, professional, and prompt communications throughout my experience from start to finish. The crew that did the install was competent and efficient.
I was referred to On Top’s Roofing by a family member after their own positive experience. Initially, I reached out during due diligence on a property. A team member was available right away to come out and evaluate the condition of the roof and provide a quote on a new roof install. On Tops Roofing was quick to get the quote back to me, so I could make an informed decision. After I had purchased the property, I discussed with my point of contact, Chris, my timeline for the roof install.
Based on my timeline, Chris followed up with me to set up an appointment for the roof install and Chris explained the next steps. The project manager, Luis, reached out the day before the appointment to talk through the next day. The team was out when they said they would be, and they got the roof installed quickly without sacrificing the quality of the install. Luis came the day after the appointment to do a final check and clean up after the dumpster was removed. Several team members, including Chris, reached out to check my satisfaction and provided the final invoice...