Watkins Construction & Roofing Reviews - Jackson, Mississippi

About Watkins Construction & Roofing

Based in Jackson, Mississippi, Watkins Construction and Roofing is on a mission to build quality roofs of all shapes and sizes, inspire customer confidence in the roofing industry, use the best tools and materials for every single job, and provide the best value to every customer...

Services Watkins Construction & Roofing Provides

Roofing

Commercial Roofing, Flat Roofs, Metal Roofing, Residential Roofing 4 more

Gutters

All kind of Gutters

Siding

All kind of Siding

Meet the Watkins Construction & Roofing Team

Michael Dier

Owner

Kathy Engelstad

2 months ago

5.0

The entire process of getting our roof replaced was absolutely seamless!! The customer service was so incredible! The consistent updates and clear communication were very appreciated - no surprises whatsoever. The crew replaced the roof quickly and efficiently - they finished in one day! Also, the cleanup was impressive - not a speck of any material or trash was left behind. We will definitely recommend Watkins Construction & Roofing to all our friends and family and will definitely be using them in the future for any construction needs.  Thank you!...

Hank Remington

2 weeks ago

5.0

Watkins just finished our large church roof in Yazoo City and the experience was phenomenal! Continual communication from setting the appointment over a month ahead of time to starting on the day originally set. A huge crew headed by Matthew Hajj was super efficient, finished completely in 2 1/2 days, and the only way I knew they had been there was the grounds were neater than before. Everyone at church yesterday was very impressed and now know about Watkins.

None of this surprised me as this was the fourth roofing job that I’ve been associated with that Watkins has completed. John Allan Mitchell has always gone above and beyond to take care of us with initial inspections, meeting with insurance adjusters, and giving fair, accurate, and reliable job estimates.

I would never consider another company than Watkins for any roofing needs.

Hank Remingto...

Vince Patterson

3 weeks ago

4.0

In hindsight a good overall experience and outcome.
Had roof replaced by Watkins. Roof replacement was and is great. However, I had significant issues with the ridge vent they cut and installed and was played with by the original salesman and the install lead while attempting to get it corrected. When we finally got their QA guy, Ron Johnson involved,  and he spent the time to come into attic and see the problems first hand, the crews were back out and problems were corrected quickly. Roof and vent now look great.
One caution to be aware of. Be leery when / if the salesman tells you that if you go ahead and sign up right now he can move you to the front on the line. ‘Don’t worry about the 2 months out schedule you will be told when you get the call, I will take care of that and you will be moved up’.  Was skeptical when he told me that and as it turned out, it was sales gimmick garbage so he could make his numbers. Have friends who had way better experience than I did. My personal experience started sketchy but turned out very good the minute Ron got involved and represented that company like the other two should have...

Jane Goff

a week ago

5.0

It took months of Watkins working with our insurance and the city of Madison to get our roof replacement approved. Gabe (salesman) was here when inspector reviewed the roof, took drone pictures and a video attempting to repair the roof, among other visits.  After 6 months, it was finally approved. We had to schedule the replacement several times due to the drought had ended and we had rain. Roof on main house was finished in a day with a huge crew. The workers cleaned up everything, we found very few nails.  The sunroom roof  was delayed due to shipment of wrong skylights, then the crew didn't show due to a flat on the interstate, and then the day they were supposed to come, they didn't come until mid afternoon and we did not receive  a call about the delay. It was finished the next day.
Only negative comments are Watkins sent our insurance information they requested and did not send us a copy. We would learn of it when contacting the office by accident and request a copy...