HVAC
7 miles from downtown of Smithville, MO
Jackie Bifford says: „Chad arrived at our home to provide a diagnostic on our a/c which hadn't worked in about 4 months. Immediately, my husband and I found Chad to be personable and kind. After he inspected our a/c, he explained the issue in laymen's terms and provided a clear understanding of the issue, recommended resolution, and our next steps. My husband and I felt more than comfortable partnering with Chad to repair our a/c and we're looking forward to him doing so. First impressions are important and Chad has already won our trust.
UPDATE - Post Repair: KC Comfort Champ's work is amazing as evidenced by our properly functioning heat pump. Not only is it working properly, KC Comfort Champs ensured that our wait time was reasonable - one week from the day the part was ordered - installed the day after the part was received. Our cold air is now blowing cold and we are happy campers. Once their work was was complete, the team cleaned up after themselves and left no evidence of having been here. Chad leads this team of professionals and sets the tone by exhibiting integrity, pride in work, strong moral values, and transparency. We had been involved with 4 months of delays with a home warranty company and were nervous about contacting anyone to help us after the ordeal we experienced. Nevertheless, upon meeting Chad, we were able to relax. His friendly demeanor and calm approach put us at ease. We also love that he shows a genuine interest in others and is a strong family man. It was a bonus to experience the fact that Chad is a benevolent sort who truly cares about his customers. We couldn't ask for a team better than KC Comfort Champs and we look forward to a strong, forever relationship with them...“ Show more