Plumbing
17 miles from downtown of Kansas City, MO
sharon smith says: „I’m very impressed by Ben Franklin Plumbers, and their receptionist, Heather!! Heather was so helpful, concerned, professional, nice, friendly, I could go on and on, but u get how I feel about how helpful Heather was to me. She made phone calls to me and their employee, to keep us updated as to who’s coming, and time. She has great PR!! I had water coming up from my basement drain and I needed someone THAT day, Heather got someone out about 4:30! I was so appreciative! The first guy that came to snake the drain, did a good job, but I couldn’t be home when he came, so a neighbor came over to let him in. I thought, “great, I’m good now”. They offer a free service to put a camera down the drain to get a better idea of what’s going on. So I wanted to let them come over, the next day to look further into my drain. That gentleman’s name is Terry J. And he was kind, knowledgeable, professional, helpful, and explained the process to me, and gave me options, which I appreciated. I didn’t have much choice, my drain had to be fixed asap. I enjoyed Terry’s personality, patience and knowledge of what needed to be done. So now my yard will need to be dug up to repair the outside pipe. Definitely not cheap, but it could get worse. Dealing with BF so far has been a great experience. Remember their name for your plumbing needs!! Sharon, Indep...“ Show more