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He called to let me know he’d be stopping by sooner than expected, which caught me off guard, but I greatly appreciated. He was punctual, professional and knowledgeable. He did the work fast and it well done, (at least based off of first impressions). I’m guessing once it’s dry, it will look even better! I’m very happy with the service and so far the results.\n\nI wish I would’ve taken a before pic because my stairs were pretty bad. I’ve had the carpet for about 10 yrs now and this was the first professional cleaning (other than vacuuming and spot treating dog accidents). 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As rain was forecasted I was in a bit of a panic. I had diagnosed the problem as the float switch, the sump would not shut off. I called Tiger Plumbing as they were listed by the sump manufacturer as a parts supplier. Dustin picked up as it was after hours.\n\nDustin could have turned the call into an emergency run for significant $$$. He listened to my diagnosis, asked a few questions, and offered some sage advice. I am pretty handy and had planned to fix the unit myself. Following his advice I went back to the sump and ultimately fixed the issue. The rain came and the sump was pumping.\n\nI appreciate Dustin’s ability to listen, and his honesty about a couple of approaches I could take to possibly fix the problem. Should I need plumbing or HVAC help in the future I will give Dustin and Tiger Plumbing a call. 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I didn't really know where to go, but a good friend recommended B&D so I gave them call. I was very impressed by how quickly they were able to get out to take a look at my old and worn unit and diagnose the problems. Unfortunately, it didn't survive, but B&D was able to provide me with a quote right away and get me on the schedule once again much earlier than I would have expected given the high demand that came with the circumstances! All of this would have been worth a 5 star review, but the tech who came out to diagnose, Hayden, really impressed me by his professionalism and knowledge. His ability to quickly assess, test, and work through the potential problems and solutions went above and beyond my expectations. He was also very kind and caring. HVAC problems are rarely cheap and easy to fix, and while not as serious as something medical, Hayden spoke to me with the manor and care of a skilled surgeon who has to deliver bad news. 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After cleaning the inside the first day he had to come the second time and didn’t charge me for bringing special instrument to cleat the vent. He rebooked the dryer.. he went above and beyond the call of duty I strongly recommend the company . 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Welter Heating Company","topRated":false,"rating":4.8,"reviewCount":169,"categories":"HVAC","distance":7,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Pamela French","quote":"These folks have been in the neighborhood for decades and have stayed true to wonderful customer service the whole time. I recently went in with an elderly friend whose older south Minneapolis house needed a floor board air exchange register. I brought the old one in and the owner went out of his way to find a new one that fit the bill. When I went to pay, his reply was ‘no, this is why I keep some of those older models - just for this reason when people need them.’ It was so refreshing to just be in a local, neighborhood business steeped in community values.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"ray-n-welter-heating-company","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":11413,"officeAddress":"4637 Chicago Ave","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5116,"uniqueId":10667,"name":"Arctic Sun Heating & Cooling","topRated":false,"rating":4.9,"reviewCount":632,"categories":"HVAC","distance":8,"locationName":"downtown of Hopkins, MN","quoteAuthor":"AnuBabu Mandava","quote":"Justin is highly professional and demonstrates exceptional expertise in his field. 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I am thrilled with the results and highly recommend recognizing their outstanding performance with a raise or bonus.\n\nMe and my hubby are pleased with the work that was done.\n\nThank you both so much for doing a great job and the excellent customer service experience!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"blue-ox-heating-and-air","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":8364,"officeAddress":"5720 International Pkwy","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4233,"uniqueId":9784,"name":"Total Home Solutions (Minneapolis)","topRated":false,"rating":4.9,"reviewCount":59,"categories":"HVAC","distance":10,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Ed Goff","quote":"We shopped around for our stairs project and went with Total Home Solutions. 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I highly recommend THS for your project!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"total-home-solutions-minneapolis","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":7186,"officeAddress":"","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6083,"uniqueId":11634,"name":"HepaVac Duct Cleaning","topRated":false,"rating":5,"reviewCount":789,"categories":"HVAC","distance":10,"locationName":"downtown of Hopkins, MN","quoteAuthor":"N M","quote":"HepaVac did a fantastic job cleaning our ducts. I had just bought a new property and wanted to get it nice and clean before moving in. HepaVac was very accommodating with scheduling as I navigated being on call for Jury Duty. The house I purchased was recently renovated and all of the construction dust and debris had made its way into the duct system.\n\nHepaVac arrived exactly when they said they would, told me it would take 3-4 hours which was spot on, and the estimate they provided was exactly what I was charged. 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Since 2005, Genesis has always provided top-notch service for all my personal and rental properties because they answer the phone, get the job on their schedule quickly and then get it done on time at the price quoted for the work. They may not be the cheapest but I have always gotten what I paid for. High quality service and no surprises. My tenants even call me after the repairs to say how polite the crews were! Thank you Mike, Aaron and Chris for making it easy for me to know who to call for all my HVAC needs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"genesis-heating-and-air-conditioning","countryCode":"us","stateCode":"mn","cityCode":"savage","quoteSent":false,"officeId":14802,"officeAddress":"8206 W 125th St","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6579,"uniqueId":12130,"name":"Gray Duct Technologies","topRated":false,"rating":5,"reviewCount":799,"categories":"HVAC","distance":11,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Dan Mullenmeister","quote":"I am the owner of AJ steam cleaning a local carpet cleaning business. I regularly get asked if I perform duct cleaning services. I don't, but I'm always happy to refer Gray Duct Technologies. I have never heard of a negative experience from anyone I have referred. I recently utilized their services at my home, and I was thoroughly pleased with the results, and on-site communication. I have dealt with many businesses in this industry throughout the years. I can honestly say these guys are among the best!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"gray-duct-technologies","countryCode":"us","stateCode":"mn","cityCode":"savage","quoteSent":false,"officeId":9532,"officeAddress":"6100 McColl Dr Unit 214","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5568,"uniqueId":11119,"name":"Ditter Cooling & Heating Inc","topRated":false,"rating":4.8,"reviewCount":193,"categories":"HVAC","distance":11,"locationName":"downtown of Hopkins, MN","quoteAuthor":"songmu zheng","quote":"My finance stopped working on Tuesday afternoon. I anxiously called Ditter , got very quick responses. Half hour later Tech Barry came to my home, he quickly found the motor was damaged. To purchase motor in the early next morning, Barry also provided me with electrical heating equipment for warm up in the night! Early in the morning of Wednesday he brought the motor, and quickly fix the problem. Now my heating goes back to normal. I really appreciate Barry and its company Ditter!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"ditter-cooling-and-heating-inc","countryCode":"us","stateCode":"mn","cityCode":"hamel","quoteSent":false,"officeId":8521,"officeAddress":"820 Tower Dr","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9062,"uniqueId":14613,"name":"Bob Boldt HVAC (Burnsville)","topRated":false,"rating":4.9,"reviewCount":39,"categories":"HVAC","distance":11,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Greg Garritty","quote":"Bob Boldt HVAC sent their technician, Joel Schultz, to service our furnace. He was very professional and very thorough in his inspection. He explained what he was doing and why. He used a micro camera to take pictures of our heat exchanger. He made recommendations but was not pushy or “sales-like” in his approach. When it comes time to replace our furnace we will be calling Bob Boldt HVAC.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"bob-boldt-hvac-burnsville","countryCode":"us","stateCode":"mn","cityCode":"burnsville","quoteSent":false,"officeId":12015,"officeAddress":"12651 Zenith Ave S Suite 102","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3070,"uniqueId":8621,"name":"All Seasons Comforts","topRated":false,"rating":5,"reviewCount":59,"categories":"HVAC","distance":12,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Ankit Bhakta","quote":"Prompt. Patient. Professional. Trustworthy. Reliable.\n\nPulled over while driving to take down notes, look at photos I texted so he would be able to give me an accurate quote. Sent over quote via both email and text just like he said he would. Quote was Fair and VERY REASONABLE. Scheduled work, showed up on time, problem solved while doing work but did not charge extra and stuck to the price he had quoted me. Was very understanding during the payment aspect after work was completed as I was traveling to FL to take care of my Father who just had surgery. I was able to send out the payment after I returned home. Thought I'd send a courtesy email on a Sunday thinking I'd get a response on Monday. Nope! Ethan replied right away. Don't bother calling anyone else to shop around, just call Ethan and call it DONE!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"all-seasons-comforts","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":6023,"officeAddress":"","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2248,"uniqueId":7799,"name":"Air Duct Power LLC","topRated":false,"rating":5,"reviewCount":20,"categories":"HVAC","distance":13,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Ashima Hasnudeen","quote":"The tech guys were awesome & excellent in the service of cleaning my air ducts & vents. They took pictures of the vents before and after and were very friendly and easy to work with. They did a very thorough job in cleaning my vents. The were also very cost effective, reasonable with pricing, in fact they were much cheaper that most high end companies that would give the same service.\nI will definitely use them again and would HIGHLY recommend them to anyone.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"air-duct-power-llc","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":5201,"officeAddress":"1060 64th Ave NE","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6837,"uniqueId":12388,"name":"Northern Lights Heating & Air Conditioning","topRated":false,"rating":5,"reviewCount":22,"categories":"HVAC","distance":13,"locationName":"downtown of Hopkins, MN","quoteAuthor":"James Bourne","quote":"Short version: Jason and Northern Lights Heating and Air are exactly what you’re looking for in a small, local contractor that cares about their customers, their neighborhood, and their reputation. Do not hesitate to get a quote from them for any of your HVAC needs.\n\nLonger version: Our central AC died right at the start of a humid mid-to-high 90’s heat wave in July 2024. We were sticky, overheated, and generally miserable. Jason did everything in his power to fix that as quickly and effectively as possible, all while clearly explaining our options, providing us with documentation and environmental ratings for equipment, and generally being a trustworthy, transparent contractor putting his potential clients at ease and patiently waiting while we weighed our options on whether to just replace the central A/C unit, or go with a more efficient matched system, also replacing the aging, inefficient furnace. If you are someone who appreciates timely, accurate, informative responses to questions, either by electronic communication or telephone or in person, Jason is your guy. I always felt completely informed and at ease that, first, our questions were being answered competently and comprehensively, and second, that the work was being done in an efficient, effective, transparent manner. He was respectful of our home and items in it, and endeavored to do the work with no disruption or effect on existing architecture.\n\nJason never pushed more expensive solutions (in fact, the AC unit we went with was smaller, cheaper, and more appropriately sized for our residence than the one I would’ve probably defaulted to on my own). After we made our decision on an efficient matched system (two days before Jason was scheduled to replace the AC unit) he showed up on time and stayed until the AC unit was running and cooling the house (a 10-hour+ day!), and then finished the less time-sensitive furnace work the following day.\n\nIf you want the approach of dealing with an upselling, cookie-cutter solution-peddling, unknowledgeable salesman showing up and pitching you an overpriced system, to be installed by a new tech, who only started at the company last week, BY ALL MEANS go ahead and work with one of the big companies with massive advertising budgets. BUT, if you’d rather have the RIGHT system for YOUR home installed COMPETENTLY and CORRECTLY, I give my full-throated recommendation to Northern Lights Heating and Air.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"northern-lights-heating-and-air-conditioning","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":9790,"officeAddress":"","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11129,"uniqueId":16680,"name":"Ductwork Pro Inc.","topRated":false,"rating":5,"reviewCount":33,"categories":"HVAC","distance":13,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Matt Hill","quote":"With boiler heating and no duct work in our house we have been looking to get a mini split system installed to provide some AC. We had it quoted from numerous companies big and small but the price always was too steep. After contacting David and having many back and forth emails as well as him visiting our house the final quote was the most competitive. It is one thing to know what you are doing but it is another to actually care about what you are doing and David has both. From first contact to the finished job David was forthright and honest on everything but also provided a high level of competency and quality for doing the job. I could not be happier with the whole process from beginning to end and highly endorse him for any work he does.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"ductwork-pro-inc","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":14082,"officeAddress":"","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4730,"uniqueId":10281,"name":"Hurlburt Heating & Plumbing (Burnsville)","topRated":false,"rating":5,"reviewCount":136,"categories":"Plumbing, HVAC","distance":13,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Alex Kusilek","quote":"Had a challenging job, in a very uncomfortable environment that a local plumbing business turned down. NATE stepped up to the plate and got it done. He was very professional and thorough. Even though everything seemed to fight back, with perseverance and a \"get 'er done\" attitude, Nate successfully completed the job. He was very observant and checked in with me on anything that didn't look right. He did not leave till everything was finished and running again. Couldn't have been happier with his service. Highly recommended!!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"hurlburt-heating-and-plumbing-burnsville","countryCode":"us","stateCode":"mn","cityCode":"burnsville","quoteSent":false,"officeId":7683,"officeAddress":"3501 W 145th St Suite A","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1915,"uniqueId":7466,"name":"Abel Heating and Cooling","topRated":false,"rating":4.9,"reviewCount":378,"categories":"HVAC","distance":14,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Nick Fischer","quote":"Had a great experience with the Abel team. Initial appointment was the same day for my failing AC unit, unfortunately we needed a replacement. Sam communicated frequently and transparently, went out of his way to find a solution that worked with our limited budget... and was able to work with his vendors to find a brand new Lennox unit for the price we needed to be at.\n\nChris and Trevor came the same day to install the new unit. They were great to work with, very professional and courteous. Actually helped diagnose and fix a couple non AC related problems while onsite, which was amazing. Really enjoyed working with the whole team, I will work with Abel again and would recommend them to anyone.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"abel-heating-and-cooling","countryCode":"us","stateCode":"mn","cityCode":"mound","quoteSent":false,"officeId":4868,"officeAddress":"6501 County Rd 15","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10851,"uniqueId":16402,"name":"Quality Heating & Air Conditioning","topRated":false,"rating":4.7,"reviewCount":193,"categories":"HVAC","distance":14,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Alex","quote":"Had our A/C keep going off for a couple days. Tried fixing it myself, but without any success. Ended up requesting an appointment at 11:00pm from Quality Heating and Air because it was going to be 90 the next day.\n\nNeil F, who was a super nice guy, came out the next morning, diagnosed the issue, picked up the specialty part in Bloomington, and got my A/C unit up and running within 3 hours.\n\nExtremely pleased with their work and will 100% be using them again with any other problems that we have in the future.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"quality-heating-and-air-conditioning","countryCode":"us","stateCode":"mn","cityCode":"shakopee","quoteSent":false,"officeId":13804,"officeAddress":"12912 Ventura Ct #21","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10277,"uniqueId":15828,"name":"Bob Boldt HVAC (Saint Paul)","topRated":false,"rating":4.8,"reviewCount":207,"categories":"HVAC","distance":14,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Andrew K","quote":"We recently had our AC inspected and replaced by Bob Boldt HVAC company, and I can't say enough good things about our experience. Initially, we were skeptical due to past experiences with other HVAC companies, but from the first interaction, we knew we were in good hands.\n\nJoel, the first technician who inspected our AC, was fantastic. He was incredibly knowledgeable and genuinely had our best interests at heart. He took the time to explain everything and made sure we understood our options. Rachel, the office manager, was also a pleasure to work with.\n\nWhen it came time to install the new AC, the owner himself came to do the job. His expertise was evident. The installation process was smooth, and the quality of work was top-notch.\n\nIn addition to how great they were to work with, one thing that really stood out was how open and clear they were with the estimate. We’ve dealt with other companies in the past who used bait-and-switch tactics, but that was not the case here. We felt confident that we were getting an honest deal, with no hidden surprises.\n\nOverall, our experience was excellent from start to finish. We highly recommend Bob Boldt's HVAC company to anyone in need of HVAC services. We weren't necessarily the easiest customers, but the entire team was extremely understanding of our concerns and went above and beyond to make sure we were comfortable with the process. 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Did real good job on yearly AC checkup and presented me his findings and recommendations on his findings and cost to have it repaired. This is first time in 7 years that the AC was looked at and I thought he would find issue. Presented me the cost to have AC back to running like new. When finished he cleaned up area to the way he found it, left no mess. HomeWorks you have one fine youngster working the trade. He's a keeper in my books.\nS. K. 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Both of them were very polite and nice to work with. They put on booties over their boots which I did mention that they don’t have to put them on. They explained in detail what they were doing as they did the inspection which is nice to know. After the appointment they discussed the health of the system as well. Some customers purchase based solely on the cheapest bid, others purchase based on the service and product like I do. Great experience and I would definitely recommend to friends and family! Great job guys!\n\nThanks,\nClint","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"msp-plumbing-heating-air","countryCode":"us","stateCode":"mn","cityCode":"saint-paul","quoteSent":false,"officeId":5705,"officeAddress":"640 Grand Ave","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5817,"uniqueId":11368,"name":"Minnesota Mechanical Systems","topRated":false,"rating":5,"reviewCount":21,"categories":"HVAC","distance":15,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Theresa Wheeler","quote":"My AC was having problems this evening and even though we did not get the problem solved Jake answered my call after hours and gave some good suggestions on what to do. Jake thank you for your help and your customer service. He was honest about pricing and potential for resolution (or lack thereof). Very impressed and would highly recommend.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"minnesota-mechanical-systems","countryCode":"us","stateCode":"mn","cityCode":"prior-lake","quoteSent":false,"officeId":8770,"officeAddress":"7411 169th St E","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5815,"uniqueId":11366,"name":"Metro Air Heating & Cooling","topRated":false,"rating":4.9,"reviewCount":793,"categories":"HVAC","distance":15,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Daniel Ettedgui","quote":"Tony was a gracious professional who told us of our options as he went through each step through the process of evaluating our air conditioning needs. Very knowledgeable in analyzing and then assessing the issue we were having with our air-conditioning unit. I would definitely recommend Tony and Hero to my friends. Hero did a great job of communicating with me before the job was to be done and through the entire process.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"metro-air-heating-and-cooling","countryCode":"us","stateCode":"mn","cityCode":"prior-lake","quoteSent":false,"officeId":8768,"officeAddress":"16980 Welcome Ave SE","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3851,"uniqueId":9402,"name":"Avid Heating and Cooling Inc.","topRated":false,"rating":5,"reviewCount":48,"categories":"HVAC","distance":15,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Steven O'Connell at Video Canvass","quote":"I hired the guys at Avid to install a new air conditioner unit. They were very knowledgeable and helpful. They took extra time to make sure my new system was dialed in properly. They were timely and responsive and got the job done in good time. They were respectful of my home and property. And they cleaned up after the job was done. They are competent at their craft. I would highly recommend them to others, especially if you live near or around the Lake Minnetonka area. I regard them as very trustworthy and offering a great value on the level of services they delivered. They also recommended replacing my furnace’s rusted burners while they were at it, since they were already working on the system. Glad they did. Thank you Avid heating and air conditioning for doing a great job.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"avid-heating-and-cooling-inc","countryCode":"us","stateCode":"mn","cityCode":"mound","quoteSent":false,"officeId":6804,"officeAddress":"7700 County Rd 110 W","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5045,"uniqueId":10596,"name":"Dust Doctors","topRated":false,"rating":4.9,"reviewCount":1291,"categories":"HVAC","distance":16,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Lea Jensen","quote":"Terri was quick to respond to my request for a quote and made the scheduling process very easy. Aaron arrived on time and finished the job efficiently, all while patiently humoring my 6 year old who was very curious about his work. Aaron was polite, friendly and did a great job explaining the process so that I knew what to expect while he was in my home. I'd highly recommend using Dust Doctors for air duct cleaning and will use them again in the future.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"dust-doctors","countryCode":"us","stateCode":"mn","cityCode":"saint-paul","quoteSent":false,"officeId":7998,"officeAddress":"102 County Rd C West","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9058,"uniqueId":14609,"name":"Arctic Mechanical","topRated":false,"rating":5,"reviewCount":284,"categories":"HVAC","distance":16,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Tom U","quote":"I've never been happier with a service company coming to my home and helping. My furnace quit working at the beginning of the coldest part of the winter. With a person in the house having covid, we needed heat and quickly! I called a number of businesses on a Saturday night. Each was listed as a 24-hour service, only one responded in a timely manner, that was Arctic Mechanical. We really needed help and they delivered. We had a technician arrive early Sunday morning and were given options to try. Our problem was an overheating issue that smelled like a fire might start at any moment and yet no heat was being delivered. The wall of the furnace box was so hot I couldn't touch it for more than a second. One option was to try a new circulation fan, but that intense heat could've caused even more damage unseen. There could be follow up parts if the fan wasn't the only problem, but the costs of parts can add up. We opted for a new furnace since our animals rely on a safe home when we aren't here. The very next morning a crew with a new furnace showed up and had it running in a few hours. What a relief! I highly recommend this company and crew. They made you feel like you're an extension of their family.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"arctic-mechanical","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":12011,"officeAddress":"8236 Arthur St NE #1","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6646,"uniqueId":12197,"name":"BNC Heating & Cooling","topRated":false,"rating":4.9,"reviewCount":289,"categories":"HVAC","distance":17,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Julie Mehlhaff","quote":"If I could put 100, I would. Cameron was a second opinion for me on my furnace and air conditioner. I had been told (after tuneup) that I needed extensive cleaning on both for $1400. Cameron said I didn’t need further cleaning on furnace and showed me my air conditioner wasn’t cleaned at all!! He even set my blower because it was set too low. I also mentioned someone had tried to fix my fireplace for two days and couldn’t. He figured it out in minutes that it wasn’t grounded. Absolutely made my day to find such a capable, honest and sweet guy. He restored my faith that there are honest people out there!!! If you want someone you can trust, Cameron is your guy.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"bnc-heating-and-cooling","countryCode":"us","stateCode":"mn","cityCode":"rogers","quoteSent":false,"officeId":9599,"officeAddress":"22600 County Rd 30","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9850,"uniqueId":15401,"name":"O'Boys Plumbing, Heating & Air","topRated":false,"rating":5,"reviewCount":282,"categories":"Plumbing, HVAC","distance":17,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Quinn Thompson","quote":"I recently had a ducted heat pump and furnace installed by O'Boys and had a great experience. I had done quite a bit of research on heat pumps and almost moved forward without talking to O'Boys but reached out on a whim and am very glad I did.\n\nBrian was super helpful and showed a genuine interest in getting me what I wanted. There was no attempt to upsell me to something that was overkill for our house and he was very communicative and responsive throughout the entire process from initial consult to install (and beyond).\n\nWayne and Gavin came out and did a great job knocking out the install and walking me and my wife through the new system. There was one very minor issue with the condensate piping that required a follow up visit but Wayne was super quick to come out and made the fix with ease.\n\nThe new heat pump has been working well thus far and I would wholeheartedly recommend to O'Boys to anyone looking for HVAC work.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"oboys-plumbing-heating-and-air","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":12803,"officeAddress":"1550 91st Ave NE STE 301","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9083,"uniqueId":14634,"name":"Hero: Plumbing, Heating, Cooling, Drains, Ducts & Electrical","topRated":false,"rating":4.9,"reviewCount":1077,"categories":"HVAC","distance":17,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Troy","quote":"I needed a HERO. I got 3. The AC went out when we were on vacation. Came back to a hot house. One phone call and Jeff Hrdlichka was on his way to see what he could do to fix it. Jeff was a super nice guy. He checked everything out with me and sure enough the old gal had decided after 20 years, she had enough of her cooling days. He was able to get Dan Little to come out within a couple of hours to measure everything out and speak with me about my options. We sat down and he explained everything in detail, answering all my questions. Dan did not try and pressure me into things or options I did not need. Since my furnace was same old age, I opted to replace that as well and chose an option that was best for me and my wallet. Great financing options also. Even a 0% one that I took advantage of. Install was set up for two days later and that was done by Randy Whitton. Another very nice and professional guy. Working area and site were cleaned up very well. Couldn't even tell that they were there. I recommend HERO very highly. Was a very pleasant experience from start to finish.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"hero-plumbing-heating-cooling-drains-ducts-and-electrical","countryCode":"us","stateCode":"mn","cityCode":"saint-paul","quoteSent":false,"officeId":12036,"officeAddress":"2963 Yorkton Blvd","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4569,"uniqueId":10120,"name":"Erickson Plumbing, Heating, Air, Electrical","topRated":false,"rating":4.8,"reviewCount":393,"categories":"Plumbing, HVAC","distance":17,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Joel Sandi","quote":"Amazing experience! I called Erickson to get a quote and schedule service to install new flush LED ceiling lights in the living room of our new home, as well as replace some existing older ceiling lights. As we were anxious to have the install completed as soon as we took possession of the house (ahead of furniture being moved in), I did this while we were actually waiting to close on the purchase, so all I could provide was the realtor shots of the home with the areas in which we wanted to work. Zach at Erickson was super friendly and provided a strong and confident quote (with the mutually understood caveat that a final price would obviously be dependent on a pre-install inspection). We booked an inspection date and installation appointment just a few days after the close. We worked with Joe M for both the inspection and installation, and he was spectacular -- amazingly friendly, great advice and guidance, diligent and efficient worker, and treated our home with respect and care. In the end, Joe installed 7 wafer lights (4 of which were replacements of existing fixtures) and 2 new switches with dimmers in the span of about 5 hours, and in the end, the final work looked pristine. If you didn't know he had been there that or weren't previously familiar with the rooms, you'd never know work had just been done. And it all came in right on quote, to boot. I can't wait to call Erickson again for future projects I already have in mind. THANKS, JOE, ZACK & THE ERICKSON TEAM! 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Both companies ended up recommending full unit replacement to the tune of 13k without a pinpoint diagnosis I own a split entry-level home and have two young kids downstairs and live paycheck to paycheck. After three service calls with two different providers a friend recommended Paul to me. He came out same day and within 30 minutes had my issue not only diagnosed but fixed. Going forward I will recommend Air Knight to everyone i know. Special shout out to Paul for making my families home comfortable again! God bless you🙏","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"air-knights-heating-and-cooling-inc","countryCode":"us","stateCode":"mn","cityCode":"saint-paul","quoteSent":false,"officeId":5223,"officeAddress":"5885 149th St W # 101","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7438,"uniqueId":12989,"name":"Apollo Heating, Air & Plumbing","topRated":false,"rating":4.8,"reviewCount":2763,"categories":"Plumbing, HVAC","distance":18,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Johnanna Ganz, Ph.D.","quote":"They treated me like I was a person. That alone was worth a few stars to me. Starting with the very first appointment, Jon the consultant, was genuinely invested and interested in what we were needing. We had other companies come to give us an estimate, and they were just listening for opportunities to up-sell us with things we didn't need or want. Not Jon McKenzie. He was so genuinely kind and considerate and very pleasant! Getting an accurate quote with helpful suggestions was the easy part.\n\nNow, cue up an epic, exhausting, and demoralizing 8 week-long battle with our home warranty company while trying to work with Apollo as our installers. It was AWFUL, but there was one ray of hope on the horizon, and that was Jon McKenzie. Talk about amazing customer service!! He always answered my questions, responded in a timely manner, followed up when he said he would, and always showed empathy for how hard the Warranty company was making the process. He never seemed rushed or frustrated and was invested in building a professional, caring relationship with clients.\n\nIn the end, we ditched the home warranty process after getting the run-around for so long and decided to go with the recommended best option from Apollo--a heat pump and high efficiency furnace. I didn't even question the choice because Jon and the Apollo team showed us, at every step, that they cared about our experience with them and wanted to do what was in our best interest.They even lent us a small window AC unit to help us get through the 90 degree days until our units came back into stock!!! What company even does stuff like that anymore? The answer is Apollo.\n\nThe installing team was a bunch of easy-going, friendly, and professional guys, John, Ryan, and Jeff. Jon M even dropped by to check that everything was going okay on install day!!!\n\nThe Apollo team took what was an awful experience with a home warranty company and a summer without a working AC and showed me that some companies really do care about customers. I have recommended these folks to everyone I know who is looking for any heating or air services. 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Phillip did my install and did an awesome job! The unit looks incredible and it's clear he takes pride in his work! Well done Phillip.\n\nThis is not my first experience with Metro H&C. Two years ago, they installed a new hot water boiler and hot water heater in my home. The following summer they were back to upgrade all the outdoor faucets to frost free. And every time I have had them at my home, it has been a positive experience and I've been extremely satisfied with the results.\n\nThis company will continue to be a place I call when I need help with Heating, Cooling and Plumbing issues in my home.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"metro-heating-and-cooling-saint-paul","countryCode":"us","stateCode":"mn","cityCode":"saint-paul","quoteSent":false,"officeId":13786,"officeAddress":"1220 Cope Ave E","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6909,"uniqueId":12460,"name":"Liberty Comfort Systems","topRated":false,"rating":4.9,"reviewCount":972,"categories":"Plumbing, HVAC","distance":18,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Brit Maher","quote":"When you wake up on a Monday morning to a very cold house, you hope it isn’t anything horrible. Unfortunately, I found out that I would need a new furnace. Thankfully Jim the owner of Liberty Comfort Systems was able to come out that day and give me a quote on a new system! Jim listened to my concerns and what I was looking for! He gave me honest feedback with his recommendation for my house. If you want someone who hears you and knows the ins/outs of all things HVAC, he is your guy! The next day his dream team of installers were out to my house to install the new furnace and AC unit! Thank you Jon, Ryan, Kevin and Shane for doing a quality install job! The workmanship is exceptional and I am beyond impressed with the end product! Thank you again Jim, Jon, Ryan, Kevin and Shane for taking a not so fun situation and making it a great experience! My pups and I are toasty warm and looking forward to being chilly this summer!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"liberty-comfort-systems","countryCode":"us","stateCode":"mn","cityCode":"anoka","quoteSent":false,"officeId":9862,"officeAddress":"627 E River Rd","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11424,"uniqueId":16975,"name":"Twin City Heating, Air, and Electric","topRated":false,"rating":4.8,"reviewCount":256,"categories":"HVAC","distance":18,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Molly Kessler","quote":"Incredible customer service! Twin City Heating and Air has provided some of the best customer service I've experienced. Every single interaction I have had has been timely, kind, thorough, respectful. Specifically, Dan, Tim, and Elijah have recently been at our house fixing a burst pipe in our basement/replacing our water heater and doing our routine furnace and AC tune-up. I am very impressed with this company! Thank you!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"twin-city-heating-air-and-electric","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":14377,"officeAddress":"10600 University Ave NW","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7743,"uniqueId":13294,"name":"Skow Heating and Cooling","topRated":false,"rating":4.8,"reviewCount":47,"categories":"HVAC","distance":19,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Luke Jankowski","quote":"Great service with very reasonable pricing! My furnace stopped working and they came out the same day. Dan diagnosed the problem within 15 minutes. It was repairable and he even showed a way to manually get the furnace to operate and keep my house from freezing until he could get the replacement part. Instead of repairing, I decided to replace my furnace and AC as they were both over 20 years old. Dan was not pushy with any sales or upselling a unit I didn't need. They scheduled the installation the next day and showed up exactly on time. I paid exactly what I was quoted and not a penny more. Both my new furnace and AC were installed in under 4 hours. Dan and Matt were great to work with and took the time to answer all my questions. Can't say enough good things about my experience. I would highly recommend Skow to anyone needing their services.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"skow-heating-and-cooling","countryCode":"us","stateCode":"mn","cityCode":"minneapolis","quoteSent":false,"officeId":10696,"officeAddress":"2035 105th Ave NE","cityFromSearch":2648,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10991,"uniqueId":16542,"name":"On Time Service Pros Heating and Air","topRated":false,"rating":4.9,"reviewCount":4246,"categories":"HVAC","distance":19,"locationName":"downtown of Hopkins, MN","quoteAuthor":"Kayla","quote":"Definitely recommend! Our AC unit went out on Sunday night and we were able to set up an appointment for Monday morning. Bryan came out to help us get the AC up and running and do a tune up. He also checked our heat exchanger while he was here. We are first time homeowners and he made sure we had the right information for running our home. He was super knowledgeable and helpful. We signed up for the VIP program too while he was here. 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They are always quick to respond, give me a fair estimate on the work, and complete the work perfectly each time. Aaron Groff is always willing to chat with me about the issue and often can find a cheap fix that does not require new equipment being installed. However a 1990's era AC finally died, and they were able to complete the install of a new similar size unit quickly and at a great price. 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Directorii paid $8K to replace it\". Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee. ","youTubeVideoId":"","whatHappened":"

What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

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What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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