Flooring
16 miles from downtown of Shelbyville, MI
Richelle W says: „I spent a long time deliberating on who to hire to refinish our wood floors, reading reviews, looking at photos, and watching YouTube videos of the professional vs. DIY jobs. I narrowed it down to two: Footprints and Old to Gold. While I think Old to Gold would have done a fine job, I chose Footprints because of the how they handled the consultation and estimate process. Todd was down to earth, knowledgeable, and offered my restoration options without a gimmicky sales pitch. I'm a big fan of a low-pressure sales approach, and that was exactly my experience. When it came time to get the work done, Footprints helped me modify my options from the estimate to fit my needs. They always responded promptly and were very accommodating. They were communicative during the restoration process and asked questions as they arose to ensure the work was being done to our liking. They sent photos of trouble areas where deeper stains were more difficult to obscure, and made sure we were okay with the result. When we saw the floors for the first time, we were both amazed at how wonderful they looked. It was so much better than either of us expected. We had one super minor spot we had a question about, and we're offered options to make it look how we want it. Todd fielded all of our questions for future care of the floors with patience and answered in specific detail.
Overall: Every time I see these floors I grin. Couldn't be more pleased and relieved to have made the right choice...“ Show more