Roofing, Siding
16 miles from downtown of Marcellus, MI
Steven Shaw says: „We were hit with hail damage during the recent tornado. First thing to mention is that I would have never known if not for their representative stopping by for a free inspection. Then he met with my insurance adjuster the next day for a review of the damage. Insurance agreed on the damage to the roof and gutters, then Patriot met with me to review the process. Actual sit down and review how and when the repairs would begin, actual customer communication! The day for install was set but had to be delayed by one day, but this was communicated 3 days in advance, again actual respect for the customer. Day of the roof install and WOW, their roofing crew is amazing! Organized, respectful and work like a team. I’ve been retired for about a year but spent about 40 years in people management and this crew made me really miss when a team knows what they’re doing and just gets the job done. I can’t stress enough how professional this crew does their job. From set up, tear off, installation, finishing and clean up. And the roof looks great!
About a week later the gutter crew began their installation and they also did an amazing job.
Throughout the entire process I was very well communicated with and very respected as a customer. Hoping I never need a roof or gutters in the future, but if I do Patriot is who I’ll call...“ Show more