Roto-Rooter Plumbing & Water Cleanup (Farmington)

Matt Uyek came out today and solved my gutter drainage problem. I was anticipating a huge issue with roots and potentially rebuilding the whole system. Matt was able to find that my drainage went underground and popped up in a bed of Ivy that I had no idea about! He fixed the drainage and taught me more about my property. Very appreciated...

Sadly they charged me 1/2 the bill price of $1016 For unsuccessful attempt hydro jetting the drain pipe . Upon discussing with Johnny manager - no consideration. Technician & manger simply rude & loud. Would never use this company ever They are 100s of other around...

I wish I had read the reviews before I got the service I got a pipe under my sink repaired at 350.00 and it's still not working the pipe keeps falling I've called Roto-Rooter 800 number they want to charge me another $350 to come out and do what should have been done the first time please don't use this company read your review...

Google should allow 0 stars as an option. Liars. I was told by the office staff "Free estimate" at time of booking the appt. The first thing I'm told while at the appointment is there is a $250 diagnostic fee. NO ONE TOLD ME OVER THE PHONE, and he couldn't even handle the issue or provide a quote so he told me they would need to reschedule and will waive the diagnostic fee because he couldn't help (which they shouldve anyway because they lied) not to mention at this point they've already wasted my time once. 2nd appt - first thing tech says is "so I have no notes on what's going on and the diagnostic fee is waived but there is a $250 crawl space fee....." NOT MENTIONED AT ALL AND I TOLD OFFICE STAFF IT WAS A CRAWL AND THE PRIOR TECH SAW IT WAS A CRAWL MADE NO MENTION...long story short they refused to provide a quote because "there was no sort of payment" NO DONT WASTE YOUR TIME!!! UNPROFESSIONAL AND STRAIGHT FACE LIARS. TERRIBLE BUSINESS. WILL NEVER USE ROTO-ROOTER EVEN THOUGH THERE IS A POTENTIAL ONLY THIS OFFICE IS FULL OF LIARS...