Thea Knowles says: „Keegan was SO HELPFUL in getting our emergency broken sink valve replaced. He went above and beyond and helped us understand some of the bigger issues that are likely related, providing context in a way we could easily follow and understand. He was also able to come within 30 minutes of my call this morning (which I understand can't always happen but in this case were were very glad the scheduling worked out). On top of all that he was very friendly and professional and answered all of our questions clearly. Very grateful for the help and we will absolutely use the Service Professor services again when we need assistance.
Update: turned out there was another issue with our upstairs bathroom that was revealed after turning the water off. Keegan came back and was able to sort it out without any extra cost added. Much appreciated...“ Show more
Billi Mathias says: „My hot water heater died Friday evening before Easter. I had plans for the weekend so I sent a request for service Monday morning. I was contacted Monday morning and Tristen arrived 8 am and went to work assessing what water heater he would need. He left to pick up the new heater and made arrangements for his helper to cone help with the installation. I am sorry I forgot his name but he was also very professional. They were cognizant of my home putting on shoe covers and making sure my screen doors were not damaged moving the new unit in and the old one out. Completed the job very efficiently. Would highly recommend...“ Show more
Lauren Pickworth says: „I cannot say enough good things about Jason and his team of plumbers. They were thorough, listened to my problem, answered any questions I might have had, cleaned up after themselves, and were very kind. The issue I’ve been having has been a doozy to figure out and it has been refreshing to have someone who wants to help.
Everyone at Vredevoogd that I have dealt with have been very kind and helpful as well. They have definitely earned a return customer in the future...“ Show more
Robert Barrios says: „Steve was very knowledgeable, he gave me a breakdown of all the work he was gonna do. Explained to me why he was doing the things he was going to do before doing them. He even found a few other minor issues I had while exploring the original problem. He took the time to help take care of those issues as well. I will definitely be calling back for any of my future plumbing need...“ Show more
Nicole Good says: „The bulk of repairs Mr Rooter completed will take awhile to determine (sewage relining). I can say the response time, communication, team-work / trouble shooting and great attitude and skill of the techs was stellar. The smaller projects (copper) were beautifully done. Attention to detail and 'heads-up' on possible issues to keep an eye on for the future were extremely helpful. No scare tactics. In large part, this review is based on my main contact/tech Jeremy G. Thanks for being so up front and fun...“ Show more
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