Fawn Larabee says: „Joe got the job done! When he arrived, the AC was frozen solid so he couldn’t test any of the equipment to figure out the problem. Initially it looked like there wasn’t anything that could be done until it thawed which meant no AC in 85 degree humid heat until another technician could come back days later when it was thawed. The AC unit is for an Airbnb and we had elderly guests arriving in 2 hours. Inside I was panicking. He agreed to stay if we paid the hourly rate so I got out my hair dryer to thaw the ice. It only took about a half hour to thaw, he found the problem and our guests had AC. He didn’t have to stay, but he did and we are very grateful...“ Show more
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