Plumbing
15 miles from downtown of White Plains, MD
Bethann Garcia says: „We use ME Flow for all of our residential hvac and plumbing servicing. For HVAC, this was the first time Rutilio was assigned to our appointment. We recently had a new system installed so I didnt anticipate any problems but wanted to prepare for the summer months and using the a/c. Rutilio was so thorough. He spent several hours testing the system because he found a problem. He continued going back and forth between the thermostats on each floor, the main unit and the outside unit. He then took the time to explain the problem to me, document clear suggestions to address the problem and mapped out recommebdations with pictures of the parts, a summary of their function, an explanation of why he's recommending each suggestion and included the cost of each. He didn't leave until he was certain of the problem and that I understood all aspects. The ME Flow pricing seems fair to me for service calls. He was professional, courteous and respectful the entire time he was inside our residence. I highly recommend Rutilio and ME Flow.
For Plumbing, we had Ulises respond to our appointment, also his first time to our house. We had an old house water filtration system in our basement that we were concerned was rusting. It was connected to the water pipes so required a plumber to remove or alter in any way. Ulises examined the filter and discoloration and took the time to explain the cause of what I was seeing. He gave me options regarding installing the new house water filtration system I bought so I could decide which option fit our situation best. He offered several additional options going forward and was patient in answering my questions. Changing our water filter is complex due to its location and water pipe connections. Ulises took the time to educate me about the basic plumbing flows, system pressures to be aware of, and demonstrated all of the functions of the water filtration system, so I could learn how to do it more efficiently and easily the next time. Ulises was professional, respectful, courteous and willing to take the extra time to make sure I understood the process. I highly recommend Ulises and ME Flow...“ Show more