C R says: „Great experience. 10 out of 10
Roof evaluation: The co-owner Sam inspected our roof himself and provided physical roofing shingle samples at our request. Sam offered to show up during our insurance inspection if needed.
Estimate: Great communication all around and professionalism. Arch sent a very clear estimate/proposal and they offered digital signatures for the contract.
Material delivery: The day prior to the install a material company delivered the roofing materials with no issues. Delivery driver was professional and didn't attempt to bring the semi truck up the narrow driveway as some have before. He offloaded material onto a forklift and then drove it up. Smart move.
Install: The team showed up 20 minutes early, laid our tarps to prevent damage, kept the place clean while doing the messy job of roofing. The team worked very efficiently and was able to complete the roof install in one day. The onsite manager during the install gave us short and sweet updates periodically. The cleanup was great, I walked around with my own large magnet in our grass to locate any old missed roofing nails found nothing.
Post install: Arch sent us cookies in the mail and a $500 gift card to be used to future projects. The cookies were a 8 out of 10 (they weren't grandmas cookies but highly recommended)
Overall: 10 out of 10 - highly recommen...“ Show more
matt tyler says: „This was a great company to work with from start to finish. They came and provided a clear cut estimate of my issues and what it would take to fix them. They worked eith my insurance company directly (state farm) so that i barely had to! My claim advisor even stated that the claim and report to them was so good that there were no issues or questions and got approval within 2 days. They made my roof replacement easy and fast! Everybody on the team was helpful and responsive. We even told several other neighbors to use them after our experiance! Definitely use them for your roof replacement or repair needs...“ Show more
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