23 Projects Registered With Directorii
Roofing, Gutters, Remodeling and 2 more
70 miles from downtown of Crofton, MD
Lisa Phipps says: „Very professional and courteous throughout the whole procedure to replace roof. Definitely would recommend this company. Here's a list of the process that I went thru:
1. Inspection: Erwin was one of the few contractors that went above and beyond to inspect the roof - inspected both inside and out. He went into the attic and took pictures, to see where leaks were, and took pictures outside as well. Other contractors did not bother with this step. Most just did a calculation to give a more broad estimate. And others just said, they would charge me whatever the insurance estimated. That turned me off - why aren't you doing your own estimate?
2. Materials: He brought materials with him, to show all the type of material that would be used on the roof. Other vendors did not provide this level of effort.
3. Estimate: He provided a comprehensive estimate package - he provided pictures of the problem areas, and detailed description of what would be replaced, warranties, etc. The packet was very informative, and I used that to submit to my HOA for approval. The detail of the estimate, along with all the pictures of the property, made the submission to HOA very easy.
4. Communication: He sent both emails and text messages on estimated time frames, warranties, etc. He was always responsive by text/emails when I had questions.
5. Start of work: The roof only took a full day to complete. Had a full crew that worked non-stop. Very effective/efficient crew. He had mentioned it may take a day or two, depending if they found any problem areas that could not be seen. Luckily, it was only 1 day.
6. Final inspection: Erwin provides a final walk thru before sending the final bill. He requires that you pay half of the costs a day or two before they start work, and the rest of the costs once final inspection is done. Invoice is sent via email. I was a little concerned at first (because you always hear stories about companies ripping you off), but there was no issues with that. I would definitely recommend this company...“ Show more