Plumbing
19 miles from downtown of Sharon, MA
Duane Wanty says: „Updated ***** review
3R continues to impress. I was traveling recently when my wife, back at home, reported the AC failed. I said, “call Ross at 3R”. Next business day (Pause and reflect on that a moment. How many contractors respond, much less show up, next business day, but Ross always seems to pull that off!) their HVAC guy (sorry I wasn’t there so don’t know name) arrived and fixed our 17 year old system. My wife was very impressed with his professionalism and expertise. A few days later once I was back in town, Mark, who helped install my mom’s system, arrived and walked me through their recommendation and options recognizing my system is living on borrowed time. It’s still working, so haven’t pulled the trigger yet, but I’ll be calling 3R when I do!
*****
Job well done to Ross Hunt and his team (Elizabeth, Mark, Kyle, Kevin and perhaps others whose names I do not know) who helped replace my parent’s plumbing.
It is hard helping out elderly parents age well in their homes (just ask my sister who does most of the work). Having a strong support network is critical, including, in this case, an excellent plumbing company. In any business, you are only as good as the team around you, and Ross has apparently assembled the A-team. From picking up the phone when you call them (which most plumbers don’t) all the way through project completion, it was a pleasure working with this company. As I was scheduling an initial visit, I was receiving text and email in real time confirming day, time and person who would arrive. Unbelievable responsiveness! I tell my kids all the time, ‘do what you say you will do.’ It seems so simple, yet most companies fall short. Ross’s people delivered from start to finish.
Ross asked me during our first call how I found him. I responded it was the 100+ 5-star reviews that caught my attention. I am now happy to stack one more on the pile...“ Show more