HVAC
6 miles from downtown of Roslindale, MA
Lang Zerner says: „I wish I could give Winters Home Services six stars! I’ve been a homeowner for 16 years, and a landlord for five, and I’ve never experienced more attentive, competent plumbing service before in my life.
I’m a remote landlord, living on the West Coast. My tenant in Massachusetts contacted me Wednesday afternoon to let me know that the hot water tank was leaking and flooding our shared basement. My usual plumber couldn’t make it out until Friday.
Initially, the only reason I went with Winter’s Home Services was that they had good reviews and said could send someone out that afternoon. True to their word, Winter’s had one of their plumbers, Sean Clancy, at the property in a couple of hours—impressive on such short notice.
Sean cleared the tank and stopped the leak right away, the called me to discuss options for replacing the tank. Sean answered all my questions patiently, professionally and clearly, and we agreed on an estimate within an hour of his arrival.
The equipment supplier was closed by then, otherwise he would have had a new water heating system installed that evening. But Sean showed up promptly at eight the next morning, as agreed, to install a new tankless water heater and an upgraded, code-compliant gas exhaust system. The estimate even included twice-yearly maintenance for the next three years!
In less than a day, Winter’s Home Services and Sean Clancy turned what started as a disaster into just one night without hot water. The service was attentive and extremely competent, with proactive, clear communication throughout the entire experience. My tenants and I could not be happier with the results.
I will be working with Winter’s Home Services from now on, not only for my plumbing, but also HVAC. These guys are the real deal.
I’ve attached before and after pics...“ Show more