Roofing, Siding
18 miles from downtown of East Brookfield, MA
Eric L says: „We are very satisfied with the roofing project done by TrueHome and we are very impressed by the team of John and Hailey.
We had been eyeing to replace our roof for a few years. It had no leak and was in a good shape, but it had been well more than 20 years and we did not want to get caught in a leak and then try to find a roofer in a hurry, but we went through the bad stretch of covid-19 and then the hyper-inflation, it was never a good time to do the job. Finally, this year we felt we had to get it done. Since we had been considering of reroofing for a while, we had a lot of time to research for good roofers. It is a big project, and even though it is not necessarily once a lifetime, but for how long we typically stay at one location, it is almost like so. Therefore, we were determined to find a reputable roofer and not to sacrifice the quality of the job even though we were looking for competitive price. We asked our neighbors, our colleagues, local Facebook/nextdoor for good references, but we didn't stop there. we also looked a bit beyond our "local" region, so in the end, we collected a group of very reputable roofers. Then when it came to the good roofing season of this year, for more than a few weeks, we called many of them to give us quotes, so we were fortunate to get a good amount of quality quotes from quite some very good roofers and in the end, we had a solid idea how the market price for reroofing was going. Among them, John gave us a very competitive price from the very beginning. Towards the end we still had a few very good offers competing one another. They are all from very reputable roofers, but we chose John. Quoting process was like an interview. They were all good in one way or another, but John checked all the boxes. Above all we felt John is genuine and true. From the get-go, the feeling that we had on John was that he was not necessarily a roofer trying to sell his job. Yes, we did sense that he wanted to get the job but more than that he was more like a helpful neighbor or friend who happens to be in the roofing business and knows nuts and bolts of it and gives his neighbors and friends helpful advice. We talked to many roofers, and they gave us a lot of information, similar and different too. At the end of the process, we pretty much had a very precise idea of the condition of our roof and carpentry around it and what John told us is the closest to it. Also, adding the fact that John came out with a very competitive price in the beginning made us feel that he is very trustworthy. Hailey then scheduled the roofing job and oversaw the process. Throughout the process, we felt very comfortable to communicate with Hailey. We were also doing the exterior painting and John and Hailey gave us advice how to move forward with the two jobs and fit roofing into it. Hailey was very patient with us even through doing two projects at the same time made it more complicated to do scheduling and we had many questions to ask due to it. On the roofing day, it was very hot and humid, Hailey was outside overseeing the job amid the high heat. The crew worked very hard amid the smothering weather. They came to our house very early in the morning, did the job no stopping, cleaned up very thoroughly and left us a beautiful roof with good workmanship. Thank you John, Hailey, the crew for the great job. We are glad that we found you and TrueHome and had you to do our roofing job...“ Show more