Roofing, Siding
16 miles from downtown of Cherry Valley, MA
„Beth-Ellen Healey says: First let me say, I don't typically even bother writing reviews. Yet, I am someone who will ONLY seek someone's services out if I see a ton of great reviews!! Let me tell you, Manny and his crew are EXACTLY how all these awesome reviews of him and his company truly are! A roof is one of the most expensive and stressful things to have done on your home and it MUST be done right. I am the type of person who HAS to have the trust in the workmanship of the company that is being hired. From the start, when contacting Shine thru email, I had an immediate response that someone would get in touch with me shortly. Within a couple of hours I had a call from their office personnel scheduling a time that was good for ME, which was a Saturday appt. 5 star.... for even calling the same day. The day comes that Manny would be coming out for the estimate, he calls 15 min before time scheduled letting me know he's on his way. 5 star.... for the courtesy call and not having to think "I hope they show up". He shows up, meets with my husband outside who wanted to discuss the history/issues of our roof and chimney area we've had for years (not the typical N.E. roofline) and they went over all of it, (along with we were looking to have all new gutters installed) and after Manny went up on the roof and also looked in the attic area he knew EXACTLY, in a matter of fact manner, what needed to be done to get this roof like brand new. My husband (who has the knowledge of roofing procedures, materials used etc) came into the house, as Manny remained outside to measure for materials etc, and said "this guy knows what he's doing and is going to do exactly what I also believe this roof needs to be like brand new". 5 star... Let me just say, I then had FULL CONFIDENCE that Manny and his crew were the company for us! He came in after measuring (and let me say, Manny is the nicest, most professional and non-intimidating contractor I've dealt with, since I tend to ask lots of questions so that I fully understand the process and he answered all my questions, very patient, not rushing or pressuring us into anything), with samples of roofing and a full packet of literature of the materials, warranties, his Certificate of Insurance etc (5 star....didn't even have to ask) and within that 1.5 hour visit, we had the full estimate and signed contract before he even walked out the door. No waiting for an estimate in the mail, etc - he said once permit was secured with the town (with a miniscule deposit of only $400) they would schedule and within 1 week, I had brand new roof and gutters!! He called me day before, said we will be there to start next day at 7:00 (they were prompt arrival 6:45) and by 7 sharp they were already scraping off old shingles! 5 star......My husband had a feeling there was a very good chance of needing to replace plywood, and once they started, they came to that same conclusion, but Manny said no worries, once we gave ok his guys retrieved 69 pieces of plywood so fast, there was NO delay of anything! 5 star....What was GREAT was they text pics of everything they are doing, when putting ice shield on entire house, you see pics of it, when repairing chimney area, you see pics of it, when venting the house properly you see pics of it, it was awesome to see, nothing had to be questioned if it was done or not...5 star....His crew worked non-stop, except for a short lunch break, and ALL was done in that one day (by 6:30 p.m.) even though they planned for 2 days to be sure. That includes cleanup all around the yard etc. The crew was phenomenal. When they were done, all I could say was "Wow, I am really impressed" and you will be too if Shine does your roof! When neighbors walk by and say "that roof looks great", I say "SHINE" :...“ Show more