Called Bergens on the recommendation of a customer who had recently had a roof replaced and said these were the people to call for my leaking skylight. Jesse, who started Bergens came to do the inspection, took photos to show me the cracked plastic dome of the skylight and called me to the edge of the roof to see that the post Katrina shingles were seriously deteriorating. He returned in two days with workers to seal the skylight temporarily. A day later, Drake, his son came out to assess the situation and provide a quote. He used a drone to take photos of the roof in its entirety, discovering in the process that that the shingles had other issues. He initiated a request to Owens Corning for possible reimbursement for issues with the old roof. We worked together to provide the samples and documentation needed and received a voucher to cover a substantial portion of the shingles for the new roof. We had documentation on the manufacturer of the custom made skylight which I ordered and had shipped to Bergens office. Once the skylight arrived the job was scheduled. They had a list of things that we should do around the yard and drive to facilitate efficient access and clean up for the installation. During the entire process everyone was professional and courteous, keeping appointments, making timely communications. When the job was completed the yard and garden areas were as they had been before the roofers started work that morning. Altogether it was a very pleasant experience. I would highly recommend Bergens Roofing and will use them for my future roofing needs...
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