Plumbing
2 miles from downtown of Port Allen, LA
Sam W. says: „John B. came by to give an estimate on my HVAC System change out. He provided a clear description of what needed to be done, and he did so in an easy to understand manner. He also pointed out some changes that could be done to improve the new system operating efficiency.
John definitely knew his craft and he came across as confident, honest, and trustworthy. He was upbeat, but with no pressure sales tactics whatsoever. I had got a few bids and they were all fairly comparable. I chose SouthernAir because they seem to offer the Best Value overall, with up front pricing (and a detailed estimate provided in writing).
The HVAC Remove/Install team (Chase, lead technician and Neville, support tech.) was every bit as good as John had said they would be. Clearly they were experienced and very knowledgeable. They were also responsive to my concerns and did the required work in a meticulous and very efficient manner. They cleaned up everywhere they had to work and even swept the attic floor in the work area. Yes, Really!
I couldn't be more pleased with the way the job turned out.
They say once is an incident, twice in a trend. Well all I can say is that based on my interactions their personnel, SothernAir is trending up, Waaay Up...“ Show more