Plumbing
15 miles from downtown of Dulac, LA
Terry Sylvester says: „Very knowledgeable and they listen to what you have to say. Explain things to you more than once. I’m planning on using this business. Brader came in my home as a Professional technician and salesman Measure each room, ductwork, vents, he started explaining to me some calculations about the old unit wasn’t performing the way it should have. show me brochure on new Trane units. He explained Tons, Seer, new longer plenum, bigger ductwork, new return air system,Warranty, performance of the new unit, and I felt really comfortable how things was going. I went into the office and spoke with Johnny and told him my situation, that really put the icing on the cake.Trahan treat you with dignity and respect.I did purchase a Trane Deluxe 4 ton AC unit. I recommend TRAHAN AC & HEATING to anyone. They go above and beyond to help there customers.On 8/30/23 Ryan and Jason install my new unit.They done a great job installing unit and picking up behind themselves.On 9/5/23 Brader came by to check the performance of the new unit and discovered something wasn’t quite right he diagnose the problem and had part in van and fix I on spot.9/8/23 Brader, Mark,and Sebastian came do a air balance monitor on each vent and found some rooms had more air flow than other. Brader, Mark, Sebastian communicated great together to get each room balanced properly. I really appreciate service of TRAHAN AIR CONDITIONER & HEATING
On 9/16/23 I call into the office told Mrs Rhonda my situation and she said no problem I get a technician out. Dale Rocket Jr. Found the problem and fix it very quickly and made sure everything was working properly before leaving.
I call to the office thinking something was wrong with my new unit that I purchased in August of 2023. The appointment was scheduled for technician Reilly Guidry to come out, Reilly call me and ask what the problem, the problem was fix over the phone. Thanks Reilly for your expertise over the phone.
On 5/25/2024 I call Trahan Air Conditioner and I spoke with two different secretaries I told her that I was having some problems with my AC unit not cooling and she immediately said I will get someone out there soon. Dale Rockett Jr the Technician called and said he would be about 20 minutes I’m in route to your address. Dale immediately ask what the problem I told him AC unit was cooling the house he went check outside unit and determine that the problem was in the attic. He got busy trouble shooting the problem and Dale found the problem Blower and circuit board was the issue. Dale told me I will have you back up and running tonight. Dale also recommended that I get a Surge Protector installed as well he told me all the reason why.I told him yes, So Dale went get new parts for Trane 4 ton Deluxe. I Just want to let Dale know he done a remarkable job and I really appreciate him explaining everything from start to finish and the house is nice and cold, The family slept like a baby Thanks to Trahan Air Conditioner Service and Technician Dale Rockett Jr
On 6/20/2024 I call to the office to report that my AC unit wasn’t cooling it was 85 degrees in my house I also spoke with Brader about my situation. Technician Dale Rocket Jr came out and resolve the matter quickly and I had cold air before he left my house, also he told me that they will replace all parts with new parts because they stand behind there words and warranty. So I think Dale J Rocket and Trahan AC again for coming rescue me again
On 9/20/2024 Timothy Lyons came to my home Saturday to check out my Trane AC unit bcuz during the hurricane on 9/11/2024 my AC unit was bogging down every time it would come on. I was on Generac generator power, so I wanted a soft start on my AC unit to stop the bogging down and he explain everything in detail how a soft start works he is very knowledgeable and easy to talk with I will get a soft start order. Thanks Timothy Lyons for give me the knowledge and understanding on a soft start. Thanks Trahan for sending out a great Technician...“ Show more