tl;dr: An all-around outstanding experience.
We called Louisiana Roof Crafters on the recommendation of a friend who owns a roofing company in a different state, and we were not disappointed. Brian Ballard came out and worked with us, from initial consultation through to follow-up after installation. Communication was clear throughout, even around weather changes. Install was smooth, even with additional repair that was needed. (By the way, make sure you go with a company that strips the roof all the way down to the decking, so that they can see and repair any issues hidden by the underlayment!) We could not have been happier with the work, and they even did a good job with cleanup after, as well. 10/10 would recommend. Hopefully we don't need another roof for a long time, but I know who to call if we do...