Plumbing
13 miles from downtown of Winston, KY
Jason Klanderud says: „I woke up Thursday, September 5th to water gushing inside my basement wall. I called the nearest plumber with an emergency number, Mr. Rooter. They said they’d be out within the hour, they were there in less than 20 minutes.
The two techs that came out quickly got the water shutoff and went right to work. Whoever constructed my house 20 years ago had the bright idea to run the water line completely under the long driveway and bury it into the foundation with no easy access to repair it later. The techs decided to pull the old line and run another.
The first attempt they tried and failed. They tried another solution and failed. Every idea they had only seemed to make the job harder to solve.
But they kept at it.
For 6 hours, all day Thursday, they brought out every guy they could to help, heavy equipment and a lot of patience. They’d resolved that they might have to cut through the concrete driveway to trench a new line.
Friday morning they came back to attempt to run the line through the existing conduit again. 10 hours later, and with minimal cutting to the driveway, they succeeded.
I don’t care how many times these guys failed to solve the problem, they just kept attacking it, and not one of those guys were willing to quit.
Easily, 10/10 Stars
With their determination, I’d call the team at Mr. Rooter to help me anytime with anything again...“ Show more