Jimmy Brehm says: „Very possibly the best experience I have had with a business in 2024. Came home from a trip to find nothing draining, communication was amazing, problem was solved, accurate communication on pricing and time. I could not be more impressed with the service. Less than 24 hours later the problem is solved, and it was not an easy fix...“ Show more
Caroline Bromagen says: „We are very happy that we worked with Alec and Tyler! We were having issues with our garage flooding and suspected that the issue had to do with a clogged pipe that was supposed to divert water away from our house. I researched who to contact and found Zoom drain and ended up only reaching out to them because they had great reviews on NextDoor and on Google. It seemed that most customers appreciated their responsiveness, their expertise, and their professionalism. I had a very consistent experience with them - scheduling was very easy and they worked with my schedule and came when they said they would. They found the issue and it unfortunately was a completely collapsed pipe that required more work than I was expecting. Thankfully, they gave me a quote for repair prior to starting the work and returned later that morning to fix the pipe. It has been several weeks and we have had some good rains and we have not had any issues with flooding whatsoever. I appreciated that the owner, Tyler, personally called me to troubleshoot prior to our appointment and he also came with Alec to investigate the flooding issue. Alec was also knowledgeable and worked quickly to fix our pipe and cleaned up everything when he was finished. Highly recommend...“ Show more
A Adkins says: „Arturo was the technician for my water leak and shower faucet replacement. He also help me to locate the water shut off valve which was hidden in the crawl space. He was very professional and patient, explained everything I should know including future suggestions. Customer services was also great they arranged the prompt service for me. I highly recommend Roto Rooter for reliable service...“ Show more
Delaney Witbrod says: „Everyone involved made this experience so pleasant. I called about 3pm and they were able to come first thing the following morning. Quick and easy scheduling, very fair prices, and great to work with in an efficient amount of time. Would use every time and recommend to others.
The problem I had - my water bill unexpectedly shot up several hundred dollars so it was an assumed leak. They came in and replaced the fill valve on a toilet which was causing the issue and he checked the meter and everything when he was done. A bonus - I needed new pipes for my water heater and he did that while he was here. Very professional, clean, and friendly.
I talked to Taylor on the phone and Joel was our technician. Thanks...“ Show more
Amy Hedglin says: „I had Mr. Rooter to come and fix an issue I had with a leaking toilet yesterday (05/20/24) and while the technician was here I had him give me a estimate on how much to purchase and replace my kitchen sink. The quote I felt was very reasonable so I had them return today (05/21/24) to replace my kitchen sink. The technician Trevor Smith was friendly, understanding, helpful, and very knowledgeable. The instillation was done well and in a timely fashion and Trevor did a great job of cleaning up after the work was complete including replacing all items in the cabinet below the sink and in a more organized fashion then I had them originally. This is the 3rd job I have had done by Mr. Rooter and I have been very please with every time I had them to the house to do work...“ Show more
Haziq Khan says: „I recently had the pleasure of having Shawn and Kellen replace my AC unit, and I couldn't be happier with their service. They were extremely friendly and took the time to explain everything in detail. They even made an extra trip to get the right filter and triple-checked their work to ensure everything was perfect. Before they left, they made sure I understood how everything worked. They left the area spotless, and their dedication to going the extra mile is truly appreciated. It's rare to find such accommodating and thorough professionals. Highly recommended...“ Show more
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We are 100% confident in our contractors, that is why every deal is backed up with a $20,000 Guarantee.