HVAC
2 miles from downtown of Bowling Green, KY
Elijah Smedley says: „We’ve been a customer of Top Notch since spring of ‘22 and they’ve been great, servicing our system every spring and fall. Dec ‘23 our heater kicked the bucket. Of course we contacted Top Notch. We called and spoke with Addie, let her know we had no heat and she was quick to get someone out. Logan graciously met with us after business hours (to accommodate my work schedule) and went over every single option, from repair, to partial and complete replacement. Being an older system, we opted for complete replacement. Logan was great, explaining all model options, pros and cons of system variants, and even arranged financing. I’m a “read all the fine print” type guy, so I hit Logan with a barrage of questions about the warranty coverage, etc. He took it stride, and answered everything to my satisfaction. In the following days Top Notch had juggled some appointments, and got us worked in. Total time from initial consult to installation completion was 7 days.
Jack and Sidney did a very professional install. Neat and tidy, didn’t cut any corners, and left the area nice and clean. No install debris, brazing drips, etc. Overall just a great experience amidst a bad situation. I’m happy we chose Too Notch...“ Show more