HVAC
11 miles from downtown of Westpoint, IN
Brittany Lock says: „I was recommended to use JL Anderson by my sister and am glad I did! After another company determined that my AC and Furnace weren't working due to a dying blower, and it would be better to just replace the furnace at least (and later the AC because it was also old and on its way out), I reached out to a few companies to come do an estimate on a replacement furnace and AC.
JL Anderson's price wasn't the cheapest option I was given, but it was the best value and had the best financing options available. Jacob, who provided me with a free estimate and came back a few days after the installation to check in with me and answer any questions I had, was very personable and professional. In addition to replacing the AC and furnace with top-quality appliances, they were able to move my 2 filters at the top of a 10 ft wall to the top of the furnace, which is easily accessible and is a better filter (they also provide one extra filter); provide a programmable, WiFi enabled, app controlled thermostat; and install a free plasma air purifier.
This was accomplished over the course of 2 days. I was home the entire time as I work remotely and everything went smoothly. The technicians and I were all able to work with limited interruptions. They had to make some custom metalwork to properly fit in my new furnace and also wrapped it up in insulation to better protect it. The technicians (Ryan, Dusty, and one other technician whose name escapes me) were very friendly and professional, and walked me through what they did for the furnace and AC, how to change the new filter, and basic operations of the new thermostat. My furnace is located in my attached garage, and they even swept the floor of the garage after they were done to be sure they didn't leave any screws behind. I know my garage floor was very dusty and dirty, so this was even more appreciated since I had been unable to sweep up the floor before they arrived. They even installed a screw in the furnace so I could hook my garage screen door to it to hold it open, like the previous furnace had also done.
Another thing I highly appreciate is the text messages and emails they send out when their employees are on their way. Both include the names and pictures of employee, so you know when they'll be there and what they should look like- something very important for safety reasons.
I am very happy with my new furnace, AC and everything else that comes with them. JL Anderson is a fantastic company to work with, and I am so happy I went with them...“ Show more