HVAC
15 miles from downtown of Wilmington, IL
Susan Marie Krause says: „I couldn't be more impressed by or satisfied with the entire team and level of service we received from Update Heating and Cooling today. Firstly, Update was able to send an uncommonly proficient service technician, Jeremy, here within an hour of my initial phone call, which surprised the heck out of me. Then when we learned it made zero financial sense to recharge/repair our 27 year old A/C unit and a new one would need to be purchased and installed, Update came back with the best price out of multiple quotes. The unit was found quickly and the install scheduled in less than 48 hours. Our home was built in the 1950's and has been added on to many times. When things get torn out and opened up, there are always surprises lurking. The air handler was slightly too large for the space available but Jason, the owner of the company who was part of the Install Team, wisely did not want to cut into our ceiling/trusses and began the search for a slightly smaller size, which was located about an hour away. Knowing there are 90's in the upcoming forecast, he wanted to get the job done for us today. So another member of the team, Jim, made the trek to Elmhurst for the other unit while James and Jason continued working outside and in our attic, which was like a sauna today. Jason, James and Jim all worked extremely hard and persevered today and we couldn't be happier with them and with Jeremy and everyone at Update Heating and Cooling Services - a great company with the friendliest, most competent, knowledgeable, hard-working, considerate people on board. Look no further, I'm telling you. I recommend them most highly...“ Show more