Plumbing, HVAC
5 miles from downtown of Romeoville, IL
ATIB Stull says: „Comfort Services
Lengthy Review, but likely useful for those curious about the company. I learned a lot from my experience and feel obliged to share.
I had a 21 year HVAC system, while the Furnace was still good the AC unit was on its last leg. I contacted 5 companies in total and had each come out to inspect my equipment and floor plan then quote me what they felt was the best solution.
Request For Quote – Justin Brannon
I chose to go with Comfort services for a few reasons. The largest reason I chose to use them was I felt that when the rep (Justin Brannon) came to my house and reviewed my equipment, he quoted me a solution that was specific to my needs. He assessed the floor plan, current size of the system, ventilation size and even asked some questions regarding my wants and intentions. Three of the other vendors supplied me with what I felt were “cookie cutter” solutions and the fourth was simply far more expensive and the same equipment quoted by another plus a dehumidifier.
The other reason that drew me to Comfort Services was that the solution suggested. Ultimately I landed on an inverter system which I felt struck the balance between energy efficiency and forecasted utilization for the house.
Installation - James Majewski / Mike Krohn
Installation day came and the crew showed up on time and organized, something I personally value. James worked on removing the old single stage AC unit and installed the inverter while Mike worked to remove the old furnace and install the new one. Both did an excellent job, a large consideration when getting HVAC work done is installation. You can buy the best of the best, but if installed poorly the system wont last; I was pleased with the overall quality and workmanship that was displayed.
It was a long day, but I never felt that either technician was in a hurry to complete the job but rather took their time to try and get it right, which again I appreciated.
All in all I was pleased with my experience. One mention for anyone considering an inverter system, I have noticed a high frequency noise comes off the outdoor unit when running AC and when the call for cooling stops, the noise transitions into the furnace room and is more noticeable. At this pitch while I can hear it, my wife and another technician cannot. If the unit were not closed off and the noise was allowed to reverberate due to furnace location within the home I could see this create annoyance for those able to hear it.
Time will ultimately tell the longevity of the equipment and installation. I plan to update the review further based on service performance should I need them to return, but I am hoping that based on what I have seen so far that need will be minimal if at all.
Kudos to Justin, James and Mike for fielding all my questions with patience and showing pride in their work...“ Show more