Roofing, Remodeling, Gutters and 1 more
18 miles from downtown of Oak Forest, IL
Trevor Duff says: „I left a very negative review in my initial posting for Stan’s. However, after leaving my 1 star, frustrated review… Kevin the owner contacted me within a few hours of it being posted.
LONG STORY SHORT: I had a major issue with my furnace not working as a result of the siding that was done on the back of my house. The crew who did the siding work, snapped off our HVAC concentric kit (This is what brings fresh air to the system and then allows the venting of gases out of my furnace, to the outside of my home). Obviously when I found out about this after having the HVAC company come out and tell my why my furnace wasn’t working, I was very very frustrated.
Again, after leaving my review and Kevin contacting me, we were able to discuss what had happened. He absolutely owned the mistakes that were done by his crew, ensured me he would take care of what we had incurred cost wise and would take care of the siding that needs to be fixed as a result of the HVAC company coming to do their own work.
Kevin is a fantastic business owner and speaks to you like a true person if there’s any concern. I would still recommend Stan’s to a neighbor or anyone looking for work to be done. Why? They fix things that might be of issue, use it as a teaching lesson for future jobs with other customers and took care of us personally to make sure my wife and I were okay. Although I endured a big headache because of what originally had happened, the issue is now resolved and our furnace is working again as it should...“ Show more
Kevin Bumstead
Business Owner