1e:["$","$L1f",null,{"children":["$","$L20",null,{"initial":{"contractorCount":4,"contractors":[{"id":610,"uniqueId":6199,"name":"Whitney Roofing, Inc.","topRated":false,"rating":5,"reviewCount":135,"categories":"Roofing, Gutters","distance":78,"locationName":"downtown of Muncie, IL","quoteAuthor":"Lacy Scott","quote":"I cannot express enough how awesome Mr. Whitney and his crew were during the installation of our new roof on 2-21-22. They gave a very fair quote, they were very professional, they finished our roof in one day, they repaired a gutter issue we had previously had without us asking, and our yard looks better than it did before they were here.\nWhitney and his crew arrive promptly at 7:00am. They worked throughout the morning and took a short lunch break around 12:30pm. They finished with the roof and all the clean up around 5:30pm, and we were pleasantly amazed that they finished everything in ONE day. They even fixed a leaky, sagging gutter we had been having issue's with previously without us having to ask.\nWe had four neighbors tell us how great our new roof looked and how they were shocked they finished the project so quickly. One of those neighbors even approached one of Whitney’s workers asking if they could give him a quote.\n5 stars and two thumbs up!!!! If you have any reservations on which roofing company to chose, I promise this company and his crew won’t disappoint.","employeeName":"Kalen Whitney","employeeJobTitle":"Business Owner","employeeId":8615,"employeeLogo":"/api/v1/attachments/get/4afc41ea-7fee-4d21-bca3-da77e9ff0152/1/jpg/","employeeNewAvatar":"4afc41ea-7fee-4d21-bca3-da77e9ff0152","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/4afc41ea-7fee-4d21-bca3-da77e9ff0152/1/jpg/","webp":"/api/v1/attachments/get/4afc41ea-7fee-4d21-bca3-da77e9ff0152/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/65fd1948-3a26-4105-9b15-efae44608606/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/65fd1948-3a26-4105-9b15-efae44608606/2/jpg/","webp":"/api/v1/attachments/get/65fd1948-3a26-4105-9b15-efae44608606/2/webp/","aspectRatio":1.3769363},"newLogo":"65fd1948-3a26-4105-9b15-efae44608606","logoAspectRatio":1.3769363,"code":"whitney-roofing-inc","countryCode":"us","stateCode":"il","cityCode":"effingham","quoteSent":false,"officeId":3557,"officeAddress":"10102 IL-33","cityFromSearch":27265,"categoryFromSearch":213,"projectRequestCompletedCount":0,"status":2,"badge":null}],"filterView":{"brands":[{"id":720,"name":"IKO","selected":false,"isPartner":true},{"id":726,"name":"Atlas","selected":false,"isPartner":false},{"id":724,"name":"Certainteed","selected":false,"isPartner":false},{"id":729,"name":"Conklin","selected":false,"isPartner":false},{"id":735,"name":"Euroshield","selected":false,"isPartner":false},{"id":728,"name":"F Wave","selected":false,"isPartner":false},{"id":721,"name":"GAF","selected":false,"isPartner":false},{"id":731,"name":"James Hardie","selected":false,"isPartner":false},{"id":732,"name":"Leaf Solution","selected":false,"isPartner":false},{"id":734,"name":"LeafFilter","selected":false,"isPartner":false},{"id":733,"name":"LeafGuard","selected":false,"isPartner":false},{"id":723,"name":"Malarkey","selected":false,"isPartner":false},{"id":725,"name":"Owens Corning","selected":false,"isPartner":false},{"id":727,"name":"Pabco","selected":false,"isPartner":false},{"id":722,"name":"Tamko","selected":false,"isPartner":false},{"id":730,"name":"Tilcor","selected":false,"isPartner":false}],"certified":false},"offers":null,"unregisteredContractors":[{"id":4799,"uniqueId":10350,"name":"Freeman Exteriors (Danville)","topRated":false,"rating":4.9,"reviewCount":191,"categories":"Roofing","distance":11,"locationName":"downtown of Muncie, IL","quoteAuthor":"Trena Blankenship","quote":"Freeman Exteriors performed exceptionally well on our house and garage roofing. Their professionalism in coordinating with us and our insurance company was commendable, and they kept us well-informed throughout the entire process. The crew was punctual, arriving fifteen minutes early, and did not waste any time. They took no lunch break and only a brief pause for water, concentrating solely on the task at hand. They functioned together seamlessly like a well-oiled machine. Moreover, they were polite and demonstrated considerable respect for both us and our property. I strongly endorse Freeman Exteriors for quality workmanship.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"freeman-exteriors-danville","countryCode":"us","stateCode":"il","cityCode":"danville","quoteSent":false,"officeId":7752,"officeAddress":"200 W Williams St","cityFromSearch":27265,"categoryFromSearch":213,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11691,"uniqueId":17242,"name":"Freeman Exteriors (Urbana)","topRated":false,"rating":4.9,"reviewCount":116,"categories":"Roofing","distance":18,"locationName":"downtown of Muncie, IL","quoteAuthor":"Deb Allen","quote":"Freeman Construction.. what a wonderful group of men… all very pleasant to be around!! Did excellent work on our Gable Ends with the siding they helped me pick out!! Will definitely have them back next summer for some siding work on our Summer House!! They even hooked up all of my out side lights. Then came back later to fix a leaking porch that we had been dealing with for years.. they didn’t stop till they fixed the problem!! Highly recommend Freeman Construction!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"freeman-exteriors-urbana","countryCode":"us","stateCode":"il","cityCode":"urbana","quoteSent":false,"officeId":14644,"officeAddress":"1502 Airport Rd","cityFromSearch":27265,"categoryFromSearch":213,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7160,"uniqueId":12711,"name":"Roof Panther- Roofing and Construction","topRated":false,"rating":4.9,"reviewCount":76,"categories":"Roofing, Siding","distance":19,"locationName":"downtown of Muncie, IL","quoteAuthor":"Rebecca Schultz","quote":"My husband and I hired Roof Panther to replace our roof last year and we couldn’t be happier with their work! Not only did they work quickly and efficiently, but took the time to make sure our home was the best it could be. We had a lot of unforeseen issues from previous work on the roof by a different contractor and Roof Panther took care of it. They identified the issues and communicated to us why it was an issue and a game plan on how to fix it. My husband is still impressed with how they designed our flat roof to make sure it drained well. And I am impressed with our shingles on our Tudor-style part of the house. Now, our roof is leak-free and we have peace of mind knowing this roof will last.\n\nThis year, we hired Roof Panther to improve our old gutter system since water was spilling over the edge in some areas. Once again, they did a fantastic job and the whole process was a breeze. Mary always responds promptly and works with us to setup appointments, and we like that Pedro puts design as a priority along with functionality. You can’t go wrong with Roof Panther.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"roof-panther-roofing-and-construction","countryCode":"us","stateCode":"il","cityCode":"urbana","quoteSent":false,"officeId":10112,"officeAddress":"","cityFromSearch":27265,"categoryFromSearch":213,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}}],"technicalLinks":{"categories":[{"name":"Roof Replacement","link":"/us/il/muncie/roof-replacement/","children":null},{"name":"Residential Roofing","link":"/us/il/muncie/residential-roofing/","children":null},{"name":"Shingle Roofing","link":"/us/il/muncie/shingle-roofing/","children":null},{"name":"Metal Roofing","link":"/us/il/muncie/metal-roofing/","children":null},{"name":"Flat Roofs","link":"/us/il/muncie/flat-roofs/","children":null}],"states":null,"cities":null,"brands":null,"relatedCities":null}},"children":["$","$L21",null,{"seoState":{"pageType":7,"nearMe":false,"notFound":false,"redirectTo":null,"certified":false,"zipCode":null,"country":{"id":1,"name":"United States","code":"US","logo":""},"state":{"id":24,"name":"Illinois","code":"IL","logo":""},"city":{"id":27265,"name":"Muncie","code":"muncie","logo":""},"category":{"id":213,"name":"Roofing","code":"roofing","logo":"","acronym":false,"picture":{"jpg":"/api/v1/attachments/get/1d8fb9be-0526-4ba5-af30-90faf8459dfc/4/jpg/","webp":"/api/v1/attachments/get/1d8fb9be-0526-4ba5-af30-90faf8459dfc/4/webp/","aspectRatio":1.5},"pictureSmall":{"jpg":"/api/v1/attachments/get/1d8fb9be-0526-4ba5-af30-90faf8459dfc/3/jpg/","webp":"/api/v1/attachments/get/1d8fb9be-0526-4ba5-af30-90faf8459dfc/3/webp/","aspectRatio":1.5}},"brand":null,"contractor":null,"catalogItems":null,"article":null,"offer":null,"cityFromSearch":null,"stateFromSearch":null,"countryFromSearch":null,"zipCodeFromSearch":null,"categoryFromSearch":null,"paidOutClaims":[{"id":3,"slug":"brandy-oberg","link":"https://directorii.com/paid-out-claims/brandy-oberg-3","title":"BRANDY OBERG","description":"\"A contractor destroyed my siding, but Directorii paid $15K to fix it\". Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project. \n\nBrandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew. ","youTubeVideoId":"ETA-BZi9xc0","whatHappened":"

What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

\n","createdDate":"2022-04-13T21:08:24Z","comments":[],"previewPicture":{"jpg":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/jpg/","webp":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/webp/","aspectRatio":1.2},"previewPictureUrl":"https://directorii.com/api/v1/paid-out-claim-list/image/preview/3","imagePreview":"https://directorii.com/api/v1/paid-out-claim-list/image/meta/3","relatedCities":null},{"id":4,"slug":"lisa-brown","link":"https://directorii.com/paid-out-claims/lisa-brown-4","title":"LISA BROWN","description":"\"A contractor damaged my roof. Directorii paid $8K to replace it\". Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee. ","youTubeVideoId":"","whatHappened":"

What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

\n","createdDate":"2024-06-27T21:11:59.299Z","comments":[],"previewPicture":{"jpg":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/jpg/","webp":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/webp/","aspectRatio":1.2},"previewPictureUrl":"https://directorii.com/api/v1/paid-out-claim-list/image/preview/4","imagePreview":"https://directorii.com/api/v1/paid-out-claim-list/image/meta/4","relatedCities":null}],"seoContent":{"header":"","content":"","articles":[{"id":44,"name":"Roof Maxx Reviews: A Cost-Effective Solution or Too Good to Be True?","code":"articles/roofing/roof-maxx-pros-and-cons","date":"2024-06-01T00:00:00Z","timeToRead":"5 min","image":"https://i.ibb.co/zVcDkrG/shutterstock-1824276344.jpg","imagePreview":"https://i.ibb.co/k2nvdxQ/shutterstock-1824276344.jpg","description":"Curious about Roof Maxx and its claims to extend the lifespan of asphalt roof shingles? Discover if Roof Maxx lives up to its promises in our article."},{"id":38,"name":"The Comprehensive History of Roofing Materials, Methods, and Historic Roof Types","code":"articles/roofing/the-history-of-roofing","date":"2023-07-28T00:00:00Z","timeToRead":"5 min","image":"https://i.ibb.co/XVmbHSF/shutterstock-268700765.jpg","imagePreview":"https://i.ibb.co/mSQGp6h/shutterstock-268700765.jpg","description":"Discover the captivating history of roofs, from grass-thatched to solar-powered. Explore how roofing materials and methods have evolved over time in this article."},{"id":3,"name":"What Is a Roofing Square? How to Calculate Roof Square Footage","code":"articles/roofing/what-are-roofing-squares-and-how-do-you-measure-roofing-square","date":"2024-10-13T00:00:00Z","timeToRead":"5 min","image":"https://i.ibb.co/dMGw0cb/shutterstock-623894228.jpg","imagePreview":"https://i.postimg.cc/dDTHYD2W/shutterstock-623894228.jpg","description":"Learn what a square in roofing means and master how to calculate roofing squares for material needs and cost estimation with Directorii."},{"id":31,"name":"The Ultimate Guide to Efficient Tiny House Roof Design","code":"articles/roofing/roofing-for-tiny-houses","date":"2024-09-15T00:00:00Z","timeToRead":"7 min","image":"https://i.ibb.co/7y7Y05F/shutterstock-752845090.jpg","imagePreview":"https://i.ibb.co/x5VCr0Q/shutterstock-752845090.jpg","description":"With our comprehensive guide, select the perfect roofing to make your tiny house an aesthetic and cozy haven, shielded from the elements for years to come."}],"cost":{"id":1,"name":"What Is the Average Price to Replace a Roof in 2024","code":"costs/roofing/how-much-does-it-cost-to-replace-your-roof","date":"2024-04-28T00:00:00Z","timeToRead":"10 min","image":"https://i.ibb.co/7SvYf07/shutterstock-1985444369.jpg","imagePreview":"https://i.postimg.cc/NK18JHwX/shutterstock-1985444369.jpg","description":"The cost of a roof replacement varies significantly due to the roof's complexity, the building's height, and waste management. Directorii works directly with pre-screened contractors so you can find the best deals."}},"offerModel":null}}]}]}]