Siding
17 miles from downtown of Granite City, IL
Clark Ammons says: „I recently had the pleasure of working with Universal Windows Direct to replace the windows in my home, which had been in place for over 18 years. From the initial consultation to the final installation, the experience was nothing short of exceptional.
The process began with a home visit where the team conducted precise measurements and took the time to understand my needs and preferences. They provided a very fair quote, and I was impressed with their professionalism and transparency. I was told that it would take between 8 to 12 weeks for the windows to be ready for installation, but to my pleasant surprise, they completed everything in just under six weeks. The team promptly contacted me to schedule the installation date.
On the day of the installation, three professionals arrived on time and quickly set to work. Within about 30 minutes, they were removing the old windows and installing the new ones. Their efficiency and skill were evident as they completed the entire job by noon, leaving me ample time to inspect their work. The quality of the installation exceeded my expectations, and I was thoroughly impressed with the transformation.
A few days before the installation, I conducted a small experiment to gauge the impact of the new windows. I placed a thermometer on the windowsill of an upstairs bedroom window that received direct sunlight. Despite using heavy curtains to block out the sun, the temperature reached 130 degrees during the hottest part of the day. After the new windows were installed, I repeated the test under the same conditions and found the temperature had dropped to a comfortable 78 degrees. This dramatic improvement confirmed that the new windows were highly effective at insulating my home from the summer heat and, by extension, the winter cold.
The benefits of the new windows were immediately apparent. My power bill has dropped by almost 50%, and I appreciate the convenience of being able to open the windows from either the top or bottom. The new design also allows me to easily move the screen to wherever I need it, providing excellent ventilation during the spring and fall.
Universal Windows Direct has not only delivered a superior product but has also continued to check in with me to ensure everything is satisfactory. Their commitment to customer service is outstanding, and I am extremely pleased with the entire experience. The professionalism, quality, and performance of both the windows and the team have earned my highest recommendation and a well-deserved five-star review...“ Show more