HVAC
12 miles from downtown of Richmond Hill, GA
Jime Wimmer says: „We had an issue a few months ago that returned and Thompson and Thompson came back out. Turns out our small problem was a massive one.
One hole through our kitchen floor revealed a disaster under our slab. In the building or remodeling the prior home owners did NOT pitch our sewer pipe correctly and we had a very difficult situation to deal with.
Chris Campbell was our technician and was ultimately the essential professional in his contact, courtesy and intensely hard work. While our problem was a major one lasting four weeks he was always doing his best to line up the outside resources and equipment needed to be there. It was a very expensive and difficult task, at 4 weeks and approximately 16k….but we shudder to think of using anyone else. They always cleaned up inside and worked with our working schedule.
Don’t have photos of the outside trench, but it was pretty intense. They took care of our issue and made it right the way it should be. (They provided options as well and we went with the hardest, but the CORRECT option for future permanence)
The vendors they did have to work with, at times were difficult to schedule, not Thompson and Thompson fault, they really pushed to get it done right.
We appreciate working with Chris in our insane situation! :...“ Show more