We had a fantastic experience with Rhino! We found a week ago that we had a major HVAC issue, and, as part of removing the old system, the HVAC company (TE) had to remove the plumbing vent stack that runs from the roof to the basement. Since they didn’t do roofing, we needed to find someone quickly who could come in right behind them and seal the roof. I found Rhino after reading all their great reviews, and they didn’t disappoint.
When I explained the situation and our very short timeline, Matt was able to quickly work us into his schedule. He came out to do a preliminary assessment, and at that time, he noted that our aging roof boots were in bad shape and needed replacing. Fortunately, he said that other than the boots, our 17-year-old roof was in great shape and should last for a while yet. (How many roofers will tell you that??!! Usually, they want to tell you that you have hail damage and that they can file with your insurance company!)
When Matt went into the attic to inspect below the roof, he noted that we have a radiant barrier and shared a lot of info and some great advice about how we could make the barrier more efficient. He doesn’t install radiant barriers, so he had nothing to gain, but we really appreciated his valuable advice.
The morning of the HVAC install, the crew from Rhino showed up right on time and did a great job of patching our roof and replacing the boots. We were super grateful that they could work us in so quickly, and we will definitely reach out to them again when it’s time to replace our roof down the road. We had a great experience with Rhino from start to finish...