Seong Han says: „They were prompt & professional. My aunt has been without water for 3 mths. Both my husband & I live in NY & she lives in Warner Robins in GA. I had to resort to finding a plumber, not knowing who's good to call. I called 5 different plumbers. One plumber told me he'll stop by & didn't. Another gave us an estimate but we didn't hear from him again. Another big plumbing company gave us an estimate but it was double the other company. I don't know why it was so much more than the other one. The 4th one finally got back to us 3 days later & told us it was too far for him. He said he would have to charge us $100 just to give us an estimate. I was desperate. But I'm so glad Mr. Rooter Plumbing came through for us. I spoke to Kasey & Melanie. They were so friendly & acted quickly to get a plumber out to my aunt. They sent 2 plumbers out that day, gave us a reasonable estimate & the next day both plumbers worked to get the problem fixed. It was a big job on an old house. I'm a New Yorker & I love efficiency. Thanks for a great job...“ Show more
Alisha Tharpe says: „Eric is a true professional!!!! I booked them to uninstall and replace my kitchen faucet and he was done in less than an hour. I will definitely book them again for all of my plumbing needs! Update 8/23 I had Eric and his team came back and they fixed my bathtub faucet that was constantly dripping, unclogged my bathroom sink and fixed my guest bathroom toilet. Thank you again!!!...“ Show more
Tara Tomberlin says: „A1 Plumbing is definitely deserves a 5 star rating. I highly recommend them. I called them on a Friday afternoon. after 4 pm. My call was answered immediately. I purchased a new washer and dryer set and the people from Lowe's could not hook them up because my connections were rusted. A1 plumbing came out at 8 AM the next morning (on a Saturday) and took care of the problem with out charging me extra because it was on the weekend. The plumber that came out was very professional and courteous and got the job done in a very timely manner. He even went the extra mile and hooked up my washer and dryer after he completed the job. I will definitely use again...“ Show more
Tessany Lockhart says: „My home is over 50 years old so I expect it to have some issues. Back in 2021 I noticed we were having some plumbing issues where the water would back up into the house so I called West plumbing for estimates and repairs. I received an estimate of a little over $5000 to replace the damaged pipes. However, at the time I took the easy cheap route and we put a bandaid on the problem for a little over $700.
Well In October 2023 the bandaid came off with those repairs turning into replacing those pipes in the front yard at a cost of almost $7000. But we were grateful to Dan and his team for getting us back up and running if you know what I mean.
Fast-forward to September 12, 2024 we started having similar issues with the plumbing backing up into the house. We are grateful to Aaron for finding it was a simple issue of the tissue we are using not dissolving properly because it's too thick. Therefore, is clogging the pipes. We are thankful it was not a $39,000 pipes replacement as it could have been that would have required destroying my house and unknown extensive costs to repair and darn near replace my home! We were happy to pay less than $300 to unclog the drain instead of the latter! We are grateful and thankful it was a simple fix and we are back to moving once again, literally. Oh yeah, and we will investigate another tissue option!
Thank you West Plumbing for coming through yet again...“ Show more
D2 says: „The service tech did a great job. The cost to replace a $30 part was extreme ($300.00). I understand the charge for coming out on a holiday, but it was way too much for a 3 minute install. We Care has always treated me well, I just hope they rethink their charging rates.
_______UPDATE___________
Jesus came out for the maintenance check and did great.
Other than the previous visit, this company has been really good for the past several years. I upgraded this visit to a five-star rating because he did a great job for the maintenance check. Hopefully, that will not change, and I will keep on recommending their work...“ Show more
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