HVAC
15 miles from downtown of Loganville, GA
John Tringali says: „service. Some items on the receipt weren’t actually done, they push for a stupid expensive “subscription” plan to suck your money out of your account for no reason. They’re fine.
Final edit: called by their manager, nice guy, offered a refund which I didn’t need because they did the work, I just thought it was high but again, it’s 2024. He’s right though, grading has to be against other GA companies, not the rest of the world because Americans don’t even have the concept of “premier” service (ie: clean the unit, replace bad insulation, re-tie wires would be outstanding but in GA just showing up at all is 5 star service.) So cool, 4 stars. Good job.
Still waiting for the pack of screws they said they'd send so I can fix what they broke. I don't think they're sending any. I'm off to Lowe's I guess. Seems like I should have the same policy as a store right? You break it you buy it.
The screws showed up today. Okay cool, good guys...“ Show more