Reset Roofing Reviews - Cumming, Georgia

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About Reset Roofing

Reset Roofing is your trusted roofing specialist in Cumming, GA, proudly serving our neighbors since 2016. As a family-owned business with over 20 years of expertise, we deliver top-tier residential and commercial roofing solutions—including inspections, repairs, replacements, and storm damage support. Our certified GAF Master Elite® team combines proven skill with genuine care, offering project photos for transparency, on-site supervision for quality, and thorough cleanup for peace of mind. We’re dedicated to honest communication, outstanding craftsmanship, and supporting our local community. Whether you need a quick repair or a full roof replacement, Reset Roofing ensures a seamless, stress-free experience from start to finish. Ready to protect your home or business? Leave a request for Reset Roofing on Directorii.com today, and let us reset your expectations...

Services Reset Roofing Provides

Roofing

Agricultural Roofing, Cedar Roofing, Coating, Commercial Roofing 24 more

Gutters

Gutter cleaning, Gutters installation

Painting

Exterior Painting, Interior Painting

Siding

All kind of Siding

Windows

All kind of Windows

Meet the Reset Roofing Team

Martin Shepard

CEO

Wyatt Graff

Sales Manager

Felipe Osorio

Customer Experience Manager

Chrissy Radosta

Accounts Receivable

Marlon Ramos

Customer Experience Manager

Chris Davis

Sales Consultant

Jessica Leete

Sales Consultant

James Connor

Sales Consultant

Verified Reset Roofing Reviews

Clients consistently praise Reset Roofing for their professionalism, clear and honest communication, and exceptional customer service throughout every stage of the project. Reviewers highlight the team’s expertise, attention to detail, and willingness to go above and beyond—whether it’s providing thorough inspections, offering tailored solutions, or ensuring a spotless cleanup. Many note the absence of sales pressure and appreciate the integrity and transparency shown by consultants. The company’s responsiveness, reliability, and ability to complete projects efficiently—often in a single day—stand out, as does their commitment to keeping clients informed with regular updates and photos. Customers also value the extra care taken with property protection and the respectful, friendly approach of every team member. Overall, Reset Roofing is repeatedly described as trustworthy, knowledgeable, and dedicated to delivering high-quality results, making them highly recommended for both residential and commercial roofing needs...

Based on 368 reviews

Joe Mannina

4 months ago

5.0

We had a great experience with the entire Reset roofing team.  From the front office staff to the sales rep Dan, the on-site PM Marlon, and the entire crew and even company owners- everyone was top notch and respected our property while delivering a high quality product when they said they would for how much they said they would and exactly as discussed.  This job spanned 2 days and each day they left the job site spotless.  As a customer, we received real-time detailed drone photos multiple times per day, showing us progress updates.  We had 4 reputable companies quote this job and Reset was the best value given the materials used and warranty options offered.  Very happy with our decision to go with Reset...

Bruno Taillefer

3 months ago

5.0

As someone in commercial real estate, I get calls from roofing companies every week. What made Reset Roofing stand out was meeting Malia at a networking event—she confidently said their service was the best in the industry, and she was right.

When my commercial property had major leaks right before the roof replacement, Malia personally showed up in the rain, bought a tarp, and covered the roof to protect my tenant’s business until the work began. That’s going above and beyond.

This experience reminded me why networking matters—you meet the right people, you get the right results. Now that Reset Roofing is part of the Gwinnett Chamber Chairman’s Club, I’m confident more businesses will benefit from their professionalism, dedication, and top-notch service.

Highly recommend Reset Roofing...

Michael A.

3 weeks ago

5.0

I helped a family member with a roofing project and had a really good experience with Reset Roofing, especially working with Jessica. She was very responsive and took the time to walk us through everything in terms that were easy to understand. When she worked directly with my grandma, she was patient, kind, and never made us feel rushed, which honestly gave me a lot of confidence that she was doing right by her. There was never any sales pressure, just a focus on explaining options and getting things done correctly.

One thing that really stood out was the shingle selection. Jessica brought sample boards and even climbed up on the roof to show how they’d actually look at an angle, which was surprisingly helpful. It took us a while to decide, and she was super patient the entire time. The install itself was done in one day, scheduling was flexible, cleanup was solid, and the office staff (Chrissy) was also great when we had a couple of paperwork and payment questions. I’d absolutely work with them again...

gregory

a month ago

5.0

Getting a new roof turned out to be a great experience. James Connor, the sales agent, was informative, professional and helpful throughout the entire process. The office staff was organized and responsive to my needs.  The staff worked the project around my schedule and weather concerns in order to get the job done.
On site, Felipe and his crew did tremendous work.  They protected the landscaping, house and pool with large tarps. Cleanup was so thorough that when they left it looked like they were never here tearing off a roof and replacing it.  I am very satisfied with Reset Roofing. I recommend them highly and without any reservations...